Appendix A: known issues and workarounds
Known issues and workarounds with HP ProLiant servers
Table A-1 provides a list of the known issues with installing Windows Server 2008 SP2 on HP
ProLiant servers.
Table A-1. Known issues on ProLiant servers (Windows Server 2008 SP2 32-bit and x64 editions)
Issue
Details
Issue 1
The write cache and advanced performance drive policies do not stay on Smart Array logical
volumes.
Description
If write caching and advanced performance drive policies are set in the device
manager for logical volumes on an HP Smart Array controller, these polices are not
saved when the device manager is exited.
Workaround Since write cache on a Smart Array is for the controller and not for individual logical
volumes, these polices in device manager do not have any effect. Use the Array
Configuration Utility (ACU) to set the write cache characteristics.
Issue 2
Incorrect slot numbers may be reported by certain storage applications for certain storage adapters or
NICs.
Description
This issue affects certain storage applications, including storage agents, SAS/SATA
event services, and Array Configuration Utility (ACU).
Workaround Update the ROM to the minimum ROM version listed in Table 2.
Issue 3
A blue screen error may display during installation of Windows Server 2008.
Description
A blue screen displaying a "BUGCODE_USB_DRIVER" error may display upon
installation of Windows Server 2008.
Workaround If this error occurs, download and install iLO firmware Version 1.42 (or later).
Issue 4
On servers booting from Internal 4/8 Port SAS Controller, upgrading from Windows Server 2003 to
Windows Server 2008 stops responding (hangs).
Description
An LSI IDE RAID driver is causing the system to hang.
Workaround Remove lsicsb6.sys from the systems by either removing the lsicsb6.sys file from the
\windows\system32\drivers directory (and any other locations) or removing any INF
files that reference the lsicsb6 driver.
Issue 5
Incorrect Smart Array device name may display
Description
If applying the Service Pack and the inbox driver hpcisss.sys from either Windows
Server 2008 version 6.0.0.32 or version 6.0.0.64 is being used for either the Smart
Array 6i or the Smart Array E500 controller, the macro name from the .inf file displays
instead of the HP Smart Array controller name; for example, "%smart_6i.DeviceDesc%"
displays instead of SA-6i or Smart Array 6i.
Workaround This issue will not cause any functionality problems. Install the latest driver for Smart
Array controllers from the PSP.
Issue 6
Incorrect version number displays for the inbox driver hpcisss.sys
Description
If either the x86 version of Windows Server 2008 with SP2 slipstream or SP2 is
installed, and the inbox version of hpcisss.sys is installed, Device Manager displays
Version 6.13.2.64 instead of 6.13.2.32.
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