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TROUBLESHOOTING

Troubleshooting

If you experience difficulty using the machine, check the following troubleshooting guide before calling for service.

Many problems can be easily resolved by the user. If you are unable to solve the problem using the troubleshooting guide, turn off

the power switch and unplug the machine, and contact your SHARP service center.

PRINTING AND SCANNING PROBLEMS

In addition to this section, troubleshooting information can also be found in the README files for each of the software programs. The

README file (readme.txt) is copied to your computer when the software is installed, and can be found in the "Program Files" -

"SHARP" - "ARM150168" folder on the drive where you installed the software.

Problem

The machine does not print.

CONTENTS

The machine is not correctly connected to your computer.

→ Check both ends of the USB cable or Parallel cable and make sure you have a solid

connection. Try a known good cable.

If the machine is used as a shared printer, the name of the computer to which the

machine is connected or the share settings have changed.

→ Reconfigure the port setting of the shared printer.

The machine is not selected in the application.

→ After choosing "Print" from the "File" menu, make sure that "SHARP AR-XXXX" is

selected as the printer in the "Print" window.

I N D E X

Cause and solution

(part 1)

Page

Operation

Manual