Call Screening – All Callers
If you don't want to receive calls from anyone, you can use this feature and then enable only specific callers to
reach you (see
Step 1 Dial *64 to enable All Other Callers Block.
• You will hear a prompt saying, "Your selective call accept service has been activated".
Step 2 Dial *74 to disable All Other Callers Block.
• This will allow calls from everyone NOT specifically blocked.
• You will hear a prompt saying, "Your selective call accept service has been deactivated".
Call Screening – Custom Number
If you want to screen calls from a specific number, you can use the Custom Call Screening feature to control who
can call your phone and what happens when they do. This can be done via the online voice portal or star code.
Allow Custom Caller
If you have blocked all callers and want to allow a specific caller to contact you, use this feature.
Step 1 Dial *59
Step 2 Enter your voicemail PIN followed by #.
Step 3 Enter the number to be blocked followed by #.
• You will hear a prompt saying, "Calls from [phone number you entered] will be allowed".
Block Custom Caller
If you have allowed all callers and want to block a specific caller, use this feature. The caller will hear a busy signal
instead of reaching you.
Step 1 Dial *60
Step 2 Enter your voicemail PIN followed by #.
Step 3 Enter the number to be blocked followed by #.
• Be sure to include "1" before the 10-digit phone number.
• You will hear a prompt saying, "Calls from [phone number you entered] will be blocked".
Block Custom Caller with Message
The caller will hear a message indicating that calls are not being accepted at this time.
Step 1 Dial *58
Step 2 Enter your voicemail PIN followed by #.
Step 3 Enter the number to be blocked followed by #.
• Be sure to include "1" before the 10-digit phone number.
• You will hear a prompt saying, "Calls from [phone number you entered] will be blocked".
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Allow Custom
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Cisco IP Phone 7832 Series User Guide