Voicemail (optional)
UMR subscribes to Unified Messaging from Cisco. Customers who currently have voicemail will
automatically be converted over to the new Unified Messaging system at no extra charge. However, no
voicemail messages will be transferred from the old system to the new system.
Customers who do not have voicemail, but would like to subscribe to Unified Messaging should contact
UMR Information Technology to establish a Unified Messaging account. That customer's department
should be made aware that this will result in a small fee assessed against the department. This fee is the
same as the old voicemail system fee.
All Unified Messaging customers will need to go through the process of initializing their Unified Messaging
mailbox, as detailed below.
Setting up Voice Mail
Note: The default password for voicemail is "1484143". You will be asked to change this password
during setup. Passwords must be at least six digits long. Set up your personal voicemail using
your primary telephone while using line 1.
Set up your personal voicemail account for the first time. Remember to think about your personal
greeting (greeting callers hear prior to leaving you a voicemail) and write out if needed.
Step 1)
Press the Messages soft key and follow the voice instructions.
Step 2)
Press Option 4.
Step 3)
Select Option 1 for Greeting Setup.
Step 4)
Record your Greeting.
If you forget your password, please contact Information Technology to have your password reset to the
default password (you will want to change it again immediately – please try to remember it!).
Accessing Voicemail
The red light on your Handset lights up when you have a voicemail message and the LCD displays the
number of messages you have received.
Step 1)
Press the Messages soft key and follow the voice instructions.
Step 2)
Enter your passcode when requested.
Step 3)
Press 1 to hear your messages.
Checking Voicemail from an Outside Line
Step 1)
Dial the external voicemail number (341-7999) or dial one of the main numbers (Operators)
and asked to be transferred to voicemail or when prompted for an extension, enter 7999.
Step 2)
Press the * key.
Step 3)
At the "Enter Your ID Number" prompt, enter your 4-digit phone number.
Step 4)
Enter your passcode when prompted.
Step 5)
Press 1 to hear your messages.
UMR Information Technology
Quick Start Guide: Cisco 7911 IP Telephone – 11
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