Cisco 8832 빠른 시작 매뉴얼 - 페이지 12

{카테고리_이름} Cisco 8832에 대한 빠른 시작 매뉴얼을 온라인으로 검색하거나 PDF를 다운로드하세요. Cisco 8832 16 페이지. Masergy ip conference phone
Cisco 8832에 대해서도 마찬가지입니다: 펌웨어 마이그레이션 마스터 매뉴얼 (31 페이지), 사용자 설명서 (20 페이지), 빠른 시작 매뉴얼 (2 페이지), 매뉴얼 (30 페이지), 설치 매뉴얼 (39 페이지), 유지 관리 매뉴얼 (9 페이지), 빠른 시작 (2 페이지), 설정 (14 페이지), 빠른 시작 매뉴얼 (2 페이지), 재구성 매뉴얼 (2 페이지), 빠른 시작 (2 페이지), 매뉴얼 (30 페이지)

Cisco 8832 빠른 시작 매뉴얼

Page a Group of Phones (Multicast Paging)

• Away—You have stepped away from the phone for a short time.
• Do not disturb—You don't want to take a call.
• Offline—You are not available to take calls. Typically, you use this presence when you leave the phone
Page a Group of Phones (Multicast Paging)
Your administrator can configure your phone as a part of a paging group. In a paging group, your phone can
automatically answer pages from other Multiplatform phones in the phone system. Each paging group has a
unique number associated with it. Your administrator gives you the configured paging group numbers. When
your phone is paged, you hear three short beeps. The phone establishes one-way audio between you and the
phone that called you. You do not have to accept the page.
Procedure
Dial the number of the paging group.

Call Center Features

Your administrator configures your phone as a call center phone.
Your administrator can enable your phone with Automatic Call Distribution (ACD) features. This phone acts
as a call center agent's phone and can be used to trace a customer call, to escalate any customer call to a
supervisor in emergency, to categorize contact numbers using disposition codes, and to view customer call
details.
Your phone can have ACD status as:
• Sign in
• Sign out
• Available
• Unavailable
• Wrap-up
The initial ACD status is controlled by your administrator in two ways:
• The last local status can be restored as the ACD initial status when the phone boots up, status is changed
• The ACD initial status can be obtained from the server.
Calls
12
for long periods of time.
to "Registered" from "Unregistered" or "Registration failed", or registration destination ip address is
changed due to failover, fallback or DNS response is changed.
Calls