Motorola VT2442 - VONAGE 빠른 시작 매뉴얼 - 페이지 10

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Troubleshooting Tips

If your Internet connection doesn't work:

You can solve many installation issues by resetting all of your

equipment:

First, power down in this order:

have one,

NOTE: Leave the modem unplugged for at least 60 seconds.

(The 60 seconds is to ensure the modem doesn't "remember" old information).

Confirm that all cables are snapped firmly into place.

Turn the devices on one at a time in this order:

At this point, you should have both a dial tone and

Internet connectivity.

Try opening your web browser to view a web page. If you cannot

view a web page, check to see whether your Cable or DSL

provider is having connection problems in your area.

Vonage Device, and then

Modem – Wait for the lights to come back on before

continuing. This may take several minutes. Most modems

have a light that should be lit solid when start-up is

complete. If necessary, refer to the information that came

with your modem.

Vonage Device – Wait for the power and phone(s) lights

to be a solid green. (The Internet light will blink whenever

there is activity.)

Router, if you have one – Wait for the lights to come back

on (consult router manual for sequence) before continuing.

Wait at least 30 seconds after the lights have completed.

Computer

Computer,

Modem

Router, if you