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Tech Support Information

This chapter will introduce how to delete previously-installed Viewer in the PC

and how to setup the Internet security.

7.1

Delete the Existing Viewer

For users who have installed Viewer in the PC previously, please remove the

existing Viewer before accessing the IP camera.

Deleting the Viewer

Activate the <Control Panel>, and then double click on <Add or Remove

Programs>. In the <Currently installed programs> list, select <Viewer> and click

on <Remove> to uninstall the existing Viewer.

Deleting Temporary Internet Files

To improve browser performance, it is suggested to clean up all the files in the

<Temporary Internet Files>. The procedure is as follows.

Step 1: In the web browser, click on the <Tools> tab on the menu bar and

Step 2: Click on the <Delete> button under <Browsing history> section. Then

Step 3: Click on <Delete> to start deleting the files.

select <Internet Options>.

tick the box beside the <Temporary Internet Files>.