Dogtra IQ CLIQ 소유자 매뉴얼 - 페이지 12

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Dogtra IQ CLIQ에 대해서도 마찬가지입니다: 코드 설정 매뉴얼 (2 페이지)

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Troubleshooting Guide

1. How do I replace the batteries and properly maintain the iQ

CLiQ?

- If the iQ CLiQ does not turn on, the batteries may need to be

replaced.

- With an average usage of 3 hours a day, the batteries will need to

be replaced every 4 weeks.

- To clean the iQ CLiQ receiver/collar, first make sure the battery

cover is fully sealed, then rinse the receiver/collar with soap and

water. Dry the unit with a towel thoroughly before using. To clean

the handheld transmitter, wipe down the outer casing with a damp

cloth.

- When the battery is low on the iQ CLiQ handheld transmitter, the

LED indicator light will go from green to red when any of the

buttons are pressed. When the battery is low on the receiver/collar,

the LED indicator will steadily blink red, every 4 seconds.

With sufficient battery life remaining, the LED indicator on the

receiver/collar will blink green, every 4 seconds.

- During storage, remove the batteries from both the handheld

transmitter and the receiver/collar. When traveling, try to store

your units in room or slightly warmer temperatures. Do not

transport the unit exposed in extreme climates.

2. My dog is not reacting to the collar.

- Make sure the receiver/collar is turned on. Place the two red dots

together to activate the receiver/collar.

- Be sure the collar strap is tight enough so both contact points are

touching the dog's skin.

- The unit may not be making proper contact with your dog's skin

because the coat is too thick and or long. The iQ CLiQ does not

have an option for longer contact points so you may need to trim

the hair on your dog's neck, so both contact points are touching

the skin.

- The intensity level may be too low for your dog. Keep increasing

the stimulation until the dog responds usually by neck movement,

head shaking, looking over his shoulder, etc. The response may be

very subtle.

3. The LED indicator light comes on, but I do not feel any

stimulation.

- Your tolerance may be higher than your dog's. You may need to

try the unit on your wrist where sensitivity is higher and/or

increase the stimulation level. Be sure both contact points are

touching your skin.

- The battery may be low, check the LED light for battery life.

- If you have done all of the above, your unit may need to be

serviced. Please contact Customer Service at [email protected] or

1-888-811-9111.

4. The handheld transmitter has no range, or stimulation is less

when the dog is farther away.

- Make sure you are not touching the antenna as that may

substantially decrease the range.

- The range indicated on the unit's box is for flat terrain (line of

sight). Hills, trees, buildings or moisture will affect the range of

your unit. For best range, hold the handheld transmitter vertically

above your head, and/or try moving to higher ground.

- Any electrical conductors can affect the range, such as cars, chain-

link dog runs, metal structures, and radio towers. For best results,

operate away from these items.

5. My dog has skin irritation.

- This may be due to an extended use of the contact points. If your

dog exhibits signs of skin irritation, consult with a veterinarian.

Once the dog's skin returns to a normal condition, continue to

use the collar and check your dog's neck each time you use the

unit. If you suspect your unit is malfunctioning please refer to the

"Troubleshooting Guide" before sending your unit in for service.

If you have any questions or concerns, you may direct your

inquiries to [email protected] or call 1-888-811-9111.