Door Controls DC One Installation Manual - Page 15

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17. TROUBLE SHOOTING TIPS

Before wiring any sensors into the DC One control, it is a good idea to apply power and test the door to ensure it will power
open and closed when the TEST button is pressed.
Use caution during this test as the sensors will not be operational
•
The following inputs have status LEDs to help identify problems:
Power
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Control On
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Door Locked
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Heartbeat
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One Way
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Partial Open
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Hold Open
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Reset
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The heartbeat LED should be blinking. If not, cycle power on the control. If the heartbeat LED is still not blinking,
the control is malfunctioning and should be replaced.
If programming of the control is unsuccessful, it is easiest to restore the default values and then start over, rather
than trying to correct any faulty programming.
When power is applied, the door powers open and stays open.
Motion or presence sensor output is being held (closed circuit). If unsure which sensor, unplug one
•
by one until fault is isolated. Correct as necessary.
Safety beam is blocked or is faulty. Correct as necessary.
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Door handing is set incorrectly. Enter program mode and change hands.
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Door powers closed and then stay closed.
Press the TEST button on the face of the DC One control. Door should power open and then
•
close. If it does not open, door handing is set incorrectly. Enter program mode and change hands.
Door will not open or close.
As a first step, always check the DC One digital display for error messages and proceed
•
accordingly.
Breakout switch is not wired properly. If red light is on for breakout function on I/O interface, it
•
means that the control is in a breakout condition. Check to ensure breakout polarity is set
correctly.
On/Off switch is not wired properly or it is in the off position. If the switch is in the on position, the
•
green LED to the left of the display will be on.
Important
Upon completion of your retrofit, ensure all functions of the door perform satisfactorily. Walk-test the door
according to AAADM recommended guidelines and correct all discrepancies, if any, before leaving the job site.
DO NOT compromise proper performance. If repairs cannot be immediately made, shut the door OFF and inform
the owner of any special instructions and corrective actions.
Contact Door Controls USA for further technical support when needed:
Door Controls USA, Inc.
321 VZ County Road 4500
Ben Wheeler, TX 75754
Phone: 1-800-437-3667
Fax: 1-800-356-8858
DoorControlsUSA.com
DC One V3 Installation Manual
M-0015 REV 06222017 P10
Safety
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Inner Sensor
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Outer Sensor
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Emergency Open
•
Ratchet
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Activation
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Breakout
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Night Mode
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