CashTester BC 231 SD User Manual - Page 5

Browse online or download pdf User Manual for Cash Counter CashTester BC 231 SD. CashTester BC 231 SD 17 pages.

Print Page

Maintenance and troubleshooting

3.1 Maintenance

In order to avoid miscounting/detecting errors, it is advised to clean the BC 231 SD regularly and at least

once a week. Dust on the detecting modules, IR sensor(s) and magnetic sensor(s) can affect the

counting result and therefore shall be cleaned thoroughly. You may clean the machine by using the

provided brush or optional cleaning cloth to remove any dust inside the machine.

Also pay attention to the following:

if the temperature is lower than 20 degrees Celsius, please turn on the machine and wait for at

least 3 minutes before counting so that the BC 231 SD can acclimatize;

the BC 231 SD shall be operated at places with good ventilation and kept away from strong

sunshine and strong magnetic fields;

the power plug of the machine shall be inserted to a grounded electrical socket;

assure that the different moving parts are not stained with grease, otherwise the banknotes will

slide and affect the counting.

ATTENTION: do not use any chemicals to clean this machine.

3.2 Software update

The BC 231 SD can be updated very easily by using a special micro SD card and we strongly

recommend this way of updating. This card can be obtained via your supplier and to provide the

correct software the serial number of the machine is needed.

Insert the micro SD card to the micro SD card reader at the backside of the machine. Now power on

the machine. When 'Press to Enter Setup Mode 1' appears in the display, press and hold the 'MODE'

and the 'CUR/PRT' buttons simultaneously: now 'DOWNLOADING PLEASE WAIT' will show up (you can

release the buttons now) and the software is written to the BC 231 SD. After the updating, the display

will show 'Update Done' and the BC 231 SD must be switched off by hand.

ATTENTION: if the power is interrupted during updating or when the micro SD card drops out, please

insert the micro SD card again and the BC 231 SD will finish updating automatically.

Updating by USB/computer is also possible. In both cases contact your supplier for more information.

3.3 Removal of jammed banknotes

When a note is jammed inside the BC 231 SD, disconnect the power and open the top cover to remove

the banknote(s). Now close the cover and turn on the power again.

3.4 Adjusting the feeding gap

The feeding gap has already been set to the best position factory wise. Though, when one of the

following counting problems occur, it might be necessary to re-adjust the adjusting screw (see 1.4 Unit

design for the location):

lf frequently notes jam or are not counted smoothly, please turn the adjusting screw anti-clockwise

(-) to make the clearance larger;

lf frequently double notes or chained notes occur, please turn the adjusting screw clockwise (+)

to make the clearance smaller.

ATTENTION: only make minor adjustments to the adjusting screw!

Cashtester BC 231 SD

- 5 -