CashTester BC 231 SD User Manual - Page 6

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3.5 Error messages and solutions

The BC 231 SD automatically performs a self-test after powering on. lf one of the following error messages

is displayed, usually a sensor is blocked by dust or banknotes are still in the stacker. Remove the

banknotes or use a brush / soft cloth to clean the sensor and then restart the machine.

In any scenario where an error (message) can't be solved, contact your supplier! Changes made to

the machine by the end user (hardware and software) will void the warranty.

Error messages

Fluorescence sensor

Banknote feeding sensor

Banknote receiving sensor

Left counting sensor

Right counting sensor

Ext IR sensor

Rotate speed sensor

Internal memory fault

Sometimes error messages appear during usage. Please follow the instructions below to solve them:

Error message

Slant notes

Chained notes /

Double notes

Incomplete notes

UV error / IR error / Magnetic

feature fail / Denomination

different / Cannot Judge

Denomination

Width error

Receiver stacker full

3.6 Technical specifications

Counting speed:

Hopper/stacker capacity:

Power supply:

Power consumption:

Operating temperature:

Operating humidity:

Dimensions:

Weight:

Solutions

Do not place or operate the machine under strong light

Remove the banknote and clear away the dust

Clean the code wheel and sensor or replace the rubber-belt

Resume to factory setting

Solutions

The banknotes are not fed straight into the machine. Ensure the

banknotes are placed neatly and inserted centered on the

hopper. Use the hopper guides to center the banknote when

counting a large stack of banknotes and guide the notes also

with your hands during counting.

Some banknotes are connected or overlapped: take all the

notes and count them again. If the error message frequently

occurs, adjust the vertical adjusting screw slightly in clockwise

direction (+)

Half piece or incomplete banknote. Remove it and press 'RESET'

to continue the counting. We recommend recounting all the

notes.

Possible counterfeit or suspicious banknote: remove it and press

'RESET' to continue counting. We recommend recounting all the

notes.

One or more banknotes deviate in size: remove it and press

'RESET' to continue counting. We recommend recounting all the

notes.

The maximum quantity that fits in the stacker is 220 pieces.

Remove the notes and continue counting.

1000 notes per minute

200/220 notes

100~240V AC, 50/60Hz

≤ 80W

0~40 degrees Celsius

40~90%

311*261*195 mm (L*W*H)

7 KG

Cashtester BC 231 SD

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