Datalogic Magellan 9400i Quick Reference Manual - Page 13
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Warranty
Datalogic warrants to Customer that this product will be free from defects in materials and
workmanship for a period of 1 year from product shipment.Datalogic ADC Limited Factory
Warranty
Warranty Coverage
Datalogic ADC ("Datalogic") hardware products are warranted against defects in material and
workmanship under normal and proper use. The liability of Datalogic under this warranty is
limited to furnishing the labor and parts necessary to remedy any defect covered by this war-
ranty and restore the product to its normal operating condition. Repair or replacement of
product during the warranty does not extend the original warranty term. Products are sold on
the basis of specifications applicable at the time of manufacture and Datalogic has no obliga-
tion to modify or update products once sold.
If Datalogic determines that a product has defects in material or workmanship, Datalogic shall,
at its sole option repair or replace the product without additional charge for parts and labor, or
credit or refund the defective products duly returned to Datalogic. To perform repairs, Data-
logic may use new or reconditioned parts, components, subassemblies or products that have
been tested as meeting applicable specifications for equivalent new material and products.
Customer will allow Datalogic to scrap all parts removed from the repaired product. The war-
ranty period shall extend from the date of shipment from Datalogic for the duration published
by Datalogic for the product at the time of purchase (Warranty period). Datalogic warrants
repaired hardware devices against defects in workmanship and materials on the repaired
assembly for a 90 day period starting from the date of shipment of the repaired product from
Datalogic or until the expiration of the original warranty period, whichever is longer. Datalogic
does not guarantee, and it is not responsible for, the maintenance of, damage to, or loss of
configurations, data, and applications on the repaired units and at its sole discretion can
return the units in the "factory default" configuration or with any software or firmware update
available at the time of the repair (other than the firmware or software installed during the
manufacture of the product). Customer accepts responsibility to maintain a back up copy of its
software and data.
Warranty Claims Process
In order to obtain service under the Factory Warranty, Customer must notify Datalogic of the
claimed defect before the expiration of the applicable Warranty period and obtain from Data-
logic a return authorization number (RMA) for return of the product to a designated Datalogic
service center. If Datalogic determines Customer's claim is valid, Datalogic will repair or replace
product without additional charge for parts and labor. Customer shall be responsible for pack-
aging and shipping the product to the designated Datalogic service center, with shipping
charges prepaid. Datalogic shall pay for the return of the product to Customer if the shipment
is to a location within the country in which the Datalogic service center is located. Customer
shall be responsible for paying all shipping charges, duties, taxes, and any other charges for
products returned to any other locations. Failure to follow the applicable RMA policy, may
result in a processing fee. Customer shall be responsible for return shipment expenses for
products which Datalogic, at its sole discretion, determines are not defective or eligible for
warranty repair.
Warranty Exclusions
The Datalogic Factory Warranty shall not apply to:
Quick Reference Guide
Warranty
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