GAME GTEL400 Manual - Page 15

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10.

Troubleshooting

CALLER ID SYSTEM TROUBLESHOOTING TABLE

SYMPTOM

The Caller ID LCD

panel is blank

The Caller ID LCD

panel does not show

the caller's phone

number

SOLUTION

Check the telephone line cord

connections.

Check the batteries for proper

installation.

Ensure the batteries are not

discharged.

The Caller ID unit will not function

until you have the IdentiCall

service provided by Telkom

activated. Call Telkom on 10219

to have the IdentiCall service

activated on your telephone line.

Check your telephone line

connections. Make sure all

connections are secure and

connected.

If you have picked up the phone

before the second ring, the caller

information will not be correctly

received. If you have a telephone

answering device (TAD) connected

with the unit, set the TAD to

answer after two rings or more.

If it is a private call or an out-of-

area call, the caller's name and/or

phone number will not appear on

the display. Please refer to the

"Reviewing call records"

for more details.

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