Decofire Halo Series Assembly, Safety & Operating Instructions - Page 13
Browse online or download pdf Assembly, Safety & Operating Instructions for Heater Decofire Halo Series. Decofire Halo Series 17 pages. Rapid reduction area heater
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IN THE EVENT OF A FAULT
Most problems can be easily solved by using the trouble shooting guide below to determine the cause and solution before
calling our customer service team.
Problem
Burner will not light
(Electric starter faults)
Burner will not light
(Gas supply faults)
Burner emits smoke
Sudden drop in gas flow No gas flow / no gas
Burner will not stay
alight / Flame blows out
easily
Cause
Igniter electrode pin and / or burner
are wet
Igniter battery is incorrectly inserted Check which direction the battery is inserted.
Igniter battery is exhausted / dead
Igniter electrode pin is broken
Igniter electrode wire is loose or
disconnected
Electrode wire is shorting between
valve
No gas flow / no gas
No gas flow / no gas
No gas flow / no gas
No gas flow / no gas
Obstructed gas flow
Burner ports obstructed - dirt or
debris
Burner injector blocked
Burner ports obstructed -
Bugs, spiders, webs or nests
Loose connection(s)
Air in gas line
(eg, after fitting refilled cylinder)
Flame obstructed at burner ports
Regulator hose is kinked
No gas flow / no gas
Excess flow or safety shut off device
safety valve has been activated
(If fitted)
Flame obstructed at burner ports
No gas flow / no gas
No gas flow / no gas
Solution
Dry off with a soft cloth.
Replace with a fresh 1.5V AAA battery .
Replace the electrode - Contact Décofire.
Reconnect contact wire to the igniter box.
Check for source of short - replace electrode wire if
faulty - Contact Décofire.
Check cylinder valve is turned on.
Refill cylinder (or swap over with a freshly filled
cylinder)
Check appliance flame control is turned fully on. (and
then adjust as required)
Regulator / hose not connected - check all
connections, leak test and resume lighting and
operation procedures.
Check all hoses for kinks and bends.
Turn off appliance flame control and cylinder valve.
Insert an opened paper clip (or similar item) into each
of the burner ports to clear them out.
Clear blockage. Note: do not use any physical object
to clear the injector orifice, only use compressed air.
Turn off appliance flame control and cylinder valve.
Insert an opened paper clip (or similar item) into each
of the burner ports to clear them out.
Use caution when clearing any web or nest.
Check all fittings and tighten connections as necessary
Purge air from gas line for a few seconds while
pushing the starter button repeatedly.
Check that all burner ports are free of any dust, bugs,
webs or nests or other debris.
Check hose and remove any bends or kinks.
Check cylinder valve is turned on / fully open.
Cylinder low or empty - refill or swap over cylinder.
Turn the flame control knob to the 'OFF' position.
Turn off the cylinder valve.
Check for the reason why the safety device has
activated before resetting the safety device. (Follow
the manufacturers instructions). Then turn on the gas
cylinder valve and restart the appliance as per the
lighting procedure in this manual.
Check that all burner ports are free of any dust, dirt
of debris.
Check cylinder valve is turned on / fully open.
Refill cylinder (or swap over with a freshly filled
cylinder)
Page 13