Lexmark 34B0185 - High Voltage Laser Printer Troubleshooting Manual - Page 4
Browse online or download pdf Troubleshooting Manual for Printer Lexmark 34B0185 - High Voltage Laser Printer. Lexmark 34B0185 - High Voltage Laser Printer 10 pages. Maintenance manual
Also for Lexmark 34B0185 - High Voltage Laser Printer: Setup (2 pages), Quick Reference (5 pages), Maintenance Manual (8 pages)
Print Page
Page that jammed does not reprint
after you clear the jam
Cause
Solution
Jam Recovery in the Setup menu
Set Jam Recovery to Auto or On:
is set to Off.
1
Press
2
Press
Settings appears, and
then press
3
Press
Menu appears, and then
press
4
Press
Recovery appears, and
then press
5
Press
Recovery appears, and
then press
6
Press
Auto appears, and then
press
Solving print quality problems
Isolating print quality problems
To help isolate print quality problems, print the print quality test
pages:
1
Turn the printer off.
2
From the control panel, press and hold
turning the printer on.
3
Release both buttons when Performing Self Test
appears.
The printer performs its power-on sequence, and then
CONFIG MENU appears.
4
Press
.
The pages are formatted. Printing Quality Test
Pages appears, and then the pages print. The message
remains on the control panel until all the pages print.
5
After the print quality test pages print, press
.
Config Menu appears, and then press
until
The information in the following topics may help you solve print
quality problems. If these suggestions still do not correct the
.
problem, contact Customer Support. You may have a printer part
until
Setup
that requires adjustment or replacement.
.
Repeating defects
until
Print
Example
.
until
Jam
.
until
On or
.
and
while
until
Prt Quality Pgs appears, and then press
until
.
Cause
Solution
If marks occur
Replace the toner
repeatedly only in
cartridge if the
one color and
defects occur every:
multiple times
•
33.5 mm
down a page, a
(1.32 in.)
toner cartridge or
•
35.7 mm
photoconductor
(1.41 in.)
may be defective.
Replace the
photoconductor if
the defects occur
every:
•
28.3 mm
(1.11 in.)
•
72.4 mm
(2.85 in.)
If marks occur down
Replace the fuser if
the page
the defects occur
repeatedly in all
every 116.2 mm
colors, the fuser
(4.58 in.).
may be defective.
4
Color misregistration
Example
Cause
Color has shifted
outside of the
appropriate area or
Exit
has been
superimposed over
another color area.
Adjusting the color alignment
1
Make sure the printer is turned off.
2
From the control panel, press and hold
turning the printer on.
3
Release both buttons when Performing Self Test
appears.
The printer performs its power-on sequence, and then
CONFIG MENU appears.
4
Press
until
Color Alignment appears, and then press
.
5
Press
again to print the alignment page.
6
Press
until
Set A appears, and then press
7
From the printed sheet, find the straightest of the 20 lines
beside the letter A.
8
Press
or
until that number is displayed, and then press
.
Submitting Selection appears.
Solution
•
Adjust the color
alignment. For
more information,
see "Adjusting the
color alignment"
on page 4.
•
Remove and
reinstall the
photoconductors.
For more
information about
installing supplies,
see the User's
Guide on the
Software and
Documentation CD.
Note: If you have not
resolved the issue,
adjust the color
alignment again.
and
while
.