Avaya 9504 User Manual - Page 6

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ADDITIONAL FEATURES

NOTE:

You may need to scroll by pressing the right and left arrow keys to see additional features.

CALL PARK: Allows you to place a call on hold in the system and assign it to a Call Park Slot.

Call can be retrieved from any telephone in the system by pressing associated Call Park Slot Key.

TO PARK:

With caller on line Press Available CALL PARK Key, Key lights green on your phone, red on others.

Advise person of Call Park Slot Number.

TO RETRIEVE: Lift Handset or Press SPEAKER Key

Press Applicable CALL PARK Key. Caller ID of held call is displayed.

Press CONNECT Softkey. You are connected to call, begin speaking.

NOTES:

If parked call is not retrieved within a predetermined number of seconds, call will "Callback" to the phone it was

parked from.

PAGING: Accesses Telephone or Overhead Speakers to make an Announcement.

TO USE:

Lift Handset

Press PAGE Key or *631 and wait for tone.

Make Announcement.

Press DROP Key, Hang Up.

DO NOT DISTURB:

Stops ALL Tones and Ringing, lets you work undisturbed.

Incoming callers either hear busy tone or are transferred to your voice mail.

TO PROGRAM: Press DND Key

TO CANCEL:

NOTE:

When certain features are active such as Do Not Disturb and Call Forward, a "stutter" dial tone is heard when you

lift your receiver or press handsfree. This does not affect outcalling, it is just another indication there is a feature activated.

REDIAL: Displays the last 10 numbers dialed or Redials the last number dialed.

The redial function uses the outgoing call records stored in the call log.

TO USE:

Press REDIAL Softkey.

Displays shows last 10 numbers dialed.

Use UP/DOWN Arrow Keys to highlight number you want to redial.

Press CALL Softkey.

TO VIEW CALL DETAILS: Call duration, number of times called and time of last call are displayed.

STATUS Softkey appears, N appears in Display, light next to DND lights

Press DND Key

STATUS Softkey disappears, N Disappears, light goes out

Press DETAILS Softkey.

Use UP/DOWN Arrow Keys to scroll through details about call.