Avaya 9620 Deskphone Edition End User Manual - Page 8

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Avaya 9620 Deskphone Edition End User Manual
To transfer a call:
1. Press Transfer.
2. Dial the telephone number, or call the person from the Contacts list, or call the person from the Call Log list.
3. Press Complete.
The call is transferred.
o
To answer a call on a bridged line:
1. If the ringing line is already selected, pick up the handset, or press Speaker or Headset or Answer.
or, If the ringing line is not already selected, select the bridged call that you want to answer and press Answer.
Note: The ringing line will be selected automatically if there are no other active calls. If you are on another call when a
call comes in to a bridged line, you have to select the ringing line (just like for an incoming call to a primary line).
You are connected to the incoming call.
o
To make an outgoing call on a bridged line:
Note: When you make a call on a bridged line, you are using another person's line. The caller ID may show the call as coming
from you or coming from the person whose line you are using. If you have any questions about how the name or extension
displays to the person you are calling, contact your system administrator.
1. Select the bridged line you want to use.
2. Press OK.
3. Dial the telephone number, or call the person from the Contacts list, or call the person from the Call Log list.
The outgoing call is placed.
o
To join a call on a bridged line:
1. Select the line associated with bridged call in progress that you want to join.
2. Press Bridge.
You are connected to the call.
o
To add a person on hold to a conference call:
1. From the Phone screen, select your active call.
2. Press Conf.
3. Select the call on hold that you want to add to the conference.
4. Press Resume to take the call off hold.
5. Press Join to add the person to the conference call.
Note: Depending on how your telephone is administered, you may not have to press Join to add the person to the
conference call.
The new person is added to the active call.
o
To set up a conference call:
1. From the Phone screen, select your active call.
2. Press Conf.
3. Dial the telephone number, or call the person from the Contacts list, or call the person from the Call Log list.
4. Press Join to add the person to the existing call.
The new person is added to the active call.
o
To put a conference call on hold:
1. While you are on the conference call, press Hold.
The conference call is put on hold.
o
The other parties can still talk to each other.
o
2. Press Resume or OK to resume the conference call.

Transfer

Bridged Calls

Conference

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