Avaya 9641GS Quick Reference - Page 2

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Avaya 9641GS Quick Reference
The ringing line is selected automatically. If you are on
another call when a call comes in to a bridged line,
you have to select the ringing line.
2. Tap Answer.
Joining a call on a bridged line
1. Tap the call appearance of the bridged call in
progress that you want to join.
2. Tap the Bridge softkey.
Paging
Initiating a group page
1. Dial the group pilot number.
The extensions in the group that you are calling auto
answer the page.
2. Wait for seven seconds before you speak as the
deskphone requires that time to allow audio path.
3. Touch End Call to stop paging.

Call forwarding

Activating Send All Calls
1. Press Forward to gain access to the main Forwarding
screen.
2. Tap Send All Calls to activate the feature.

Activating call forwarding

1. Press Forward to gain access to the main Forwarding
screen.
2. Tap Call Forward.
3. Enter the destination number to which you want to
forward your calls.
4. Tap Enter or OK button.
After you enter the forwarding number, you hear a
confirmation tone.
Conferencing
Setting up a conference call
1. Select any idle call appearance and dial the first
conference participant.
2. From the Phone screen, tap Conference.
3. Dial the telephone number, or call the person from the
contacts list, or call the person from the History list.
4. When the person answers, tap Join to add the person
to the existing call.
5. To add another party to the conference call, tap Add.
6. Repeat Steps 3 and 4 to add another person to the
conference call.
Adding a person on hold to a conference
call
1. From the Phone screen, select your active call.
2. Tap Conf or Add if you are already in a conference.
3. Select the call on hold that you want to add to the
conference.
4. Tap Resume to take the call off hold.
5. Tap Join or Conf to add the person to the conference
call.
Team button
Answering an active call on a monitored
extension
1. Go to the Features screen.
2. Tap the entry for the extension for which you want to
answer the ringing call.
Options & Settings
Setting up speed dialing
1. Press Home.
2. Tap Settings > Options & Settings > Assign Speed
Dial Entries.
3. Tap the required unassigned line.
4. Tap to select the number that you want to assign.
For more information on using the speed dial feature,
see
Speed dialing a
person.

Setting up favorites

Use this task to create a list of favorite contacts or
features for quick access. You can include up to nine
favorite items in the favorite list.
1. Press Avaya Home.
2. .
3. .
Features
Setting up automatic call back
1. Gain access to the Features screen when you get a
busy signal from the extension that you called.
2. Scroll to Auto Callback.
3. Tap the corresponding line.
Extending a call to your cell phone (EC500)
1. During an active call, gain access to the Features
screen.
2. Scroll to Extend Call, and tap to forward the call to
your mobile phone.
3. Answer the call on your cell phone.
The call remains active on your deskphone, so you
can switch back to your deskphone at any time.
Activating EC500 for simultaneous ringing
on multiple phones
1. From the Phone screen, gain access to the Features
screen.
2. Scroll to EC500, press OK and tap the corresponding
line.
Contacts
Adding a new contact
1. Press Contacts.
2. Tap New.
3. Enter the name using the on-screen keyboard or the
dial pad.
4. Tap the check mark or Next button.
5. Enter the number. The first number entered is the
primary number of a contact. The Contacts list always
displays the primary number first.
The contact number can include a-z, A-Z, 0-9, and the
following special symbols: comma (,), space, dash (-),
dot (.), + , * , #, $, &, !, ~, ?, +, =, |. A comma (,) inserts
a pause during dialing.
6. Tap the check mark to indicate you finished entering
the name and primary telephone number.
The telephone displays your entries in a business
card format.
7. If you want to track the presence information for this
contact, tap the Track Presence line. The Track
Presence option is available only if the system
administrator has enabled presence for your
extension.
8. Take one of the following actions:
• To change the name, tap the line which contains
the name and edit the entry by following Step 3.
• To change the number, tap that line and edit the
entry.
• To add another number for the contact, tap Add.
Then tap the applicable icon representing the type
of number (Work, Mobile, Home). Repeat this step
2