Avaya Audix Quick Reference Manual - Page 2

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ABOUT THIS GUIDE

Voice messaging gives you the ability to communicate

effectively with one person or many from any touchtone

telephone 24 hours a day. The faster you become familiar

with Avaya Modular Messaging, the sooner you can put it to

work for you.

This quick reference guide provides step-by-step instructions

on how to perform important tasks when using the Modular

Messaging system through the AUDIX

interface (TUI). For additional information, consult the

Modular Messaging TUI guide.

Note: Depending on the way your system is set up, some

features in this guide may not be available.

ACTIVITY

[1]

For voice-only or voice/fax:

RECORD/

SEND

MESSAGES

For fax-only:

[2]

GET

Listen to message

MESSAGES

Respond to or forward message

Skip to next category

Replay header

Skip to next header

Keep message

Delete message

Print fax / e-mail

Undelete message

[3]

PERSONAL

GREETINGS

Listen to greeting

Record greetings

Activate greetings

Delete greetings

Administer call types

[5]

PERSONAL

Administer mailing lists [1]

OPTIONS

Set fax preferences

Change password

Record name

[6]

CALL ME

OPTIONS

[7]

Scan headers & messages [1]

AUTOSCAN

Scan headers only

OPTIONS

Scan message body

telephone user

MESSAGE OPTIONS

! At tone, record message.

! When finished, press

[#]

! To bypass recording, press [#]

before recording tone sounds.

Recording Options

Pause / Resume recording

[1]

Play back recording

[2] [3]

Erase and begin again

[*] [3]

End recording & approve

[#]

GET MESSAGE OPTIONS

[0]

[1]

[*] [#]

[2] [3]

[#]

in current category

[*] [*] [4]

[*] [3]

[*] [1]

[*] [*] [8]

PERSONAL GREETING

OPTIONS

[0]

[1]

[2]

[3]

[4]

PERSONAL OPTIONS

[3]

[4]

[5]

SCAN OPTIONS

[2]

[3]

AUDIX

Telephone User Interface for Avaya

Modular Messaging Quick Reference Guide

ENTERING THE SYSTEM

From your office extension:

! Call the system access number.

! Enter your password followed by [#].

From someone else's office extension or from outside your organization:

! Call the system access number.

! Do one of the following:

• If the extension has an associated Modular Messaging mailbox,

press [*] [#].

• If the extension does not have an associated Modular Messaging

mailbox, press [#].

! Enter your mailbox number.

! Enter your password followed by [#].

MESSAGE ADDRESSING

OPTIONS

• Enter destination mailbox number,

and then press

• To "spell" name (person or list)

using touchtone keys, press [*] [2]

Then:

! "Spell" full or partial name

! Select name from list

• To send to personal list,

then personal list number

• To address to fax machine,

press

• OTHER OPTIONS

! List all recipients

! Delete current addressee [*] [3]

! To delete the entire message,

clear all addressees,

then press

• When finished, press

RESPOND / FORWARD OPTIONS

Call the sender

Reply to sender by voice mail

Forward with comment

Record new message

Reply to all recipients

Select greeting to hear

[1–4]

Select greeting to record

[1–4]

Select optional

greeting number

[1–2]

Select greeting to delete

[1–4]

Toggle Initial setting /

Change setting

! Enter password.

! Press

[#]

! Re-enter new password.

! Press

[#]

! Record name.

! When finished, press

[1]

! To approve, press

[#]

CALL ME OPTIONS

Turn Call Me on

[9]

Turn Call Me off

[6]

Hear current status

[0]

* Changes to next language, but only if

your system supports multiple languages.

SEND OPTIONS

Send immediately

Toggle private / not private

Toggle priority / not priority

[#]

Mark for future delivery

Playback Options

[*] [5]

[1]

[*] [*] [5]

[4]

Louder

backward* forward

[*] [1]

[7]

Quieter

[*]

[#] [#] [#]

Replay from

[#]

PRINT OPTIONS

Print to default fax/printer

[0]

[1]

Print to other fax machine:

[2]

! Press

! Enter outside line number

[4]

and full telephone number.

[5]

! Press

Print to this fax machine

RECORD GREETING OPTIONS

Record or re-record

Play/Pause/Resume greeting

Delete greeting

Approve/Save greeting

[1]

PERSONAL LIST OPTIONS

Create list

Scan lists

Review & modify list

GENERAL TIPS

Need help? Press

To return to the Activity

Menu, press

See other side for more tips and

options.

[#]

[1]

[2]

[3]

[2]

[3]

Rewind

Pause/

Resume

[5]

[6]

Skip

[8]

[9]

Slower

Faster

[0]

[#]

beginning

[#]

[*] [*] [5]

[#]

[*] [6]

[1]

[3]

[*] [3]

[#]

[1]

[2]

[3]

[*] [4]

[*] [7]