Avaya Audix Quick Reference Manual - Page 2

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Avaya Audix Quick Reference Manual
ABOUT THIS GUIDE
Voice messaging gives you the ability to communicate
effectively with one person or many from any touchtone
telephone 24 hours a day. The faster you become familiar
with Avaya Modular Messaging, the sooner you can put it to
work for you.
This quick reference guide provides step-by-step instructions
on how to perform important tasks when using the Modular
Messaging system through the AUDIX
interface (TUI). For additional information, consult the
Modular Messaging TUI guide.
Note: Depending on the way your system is set up, some
features in this guide may not be available.
ACTIVITY
MENU
[1]
For voice-only or voice/fax:
RECORD/
SEND
MESSAGES
For fax-only:
[2]
GET
Listen to message
MESSAGES
Respond to or forward message
Skip to next category
Replay header
Skip to next header
Keep message
Delete message
Print fax / e-mail
Undelete message
[3]
PERSONAL
GREETINGS
Listen to greeting
Record greetings
Activate greetings
Delete greetings
Administer call types
[5]
PERSONAL
Administer mailing lists [1]
OPTIONS
Set fax preferences
Change password
Record name
[6]
CALL ME
OPTIONS
[7]
Scan headers & messages [1]
AUTOSCAN
Scan headers only
OPTIONS
Scan message body
®
telephone user
MESSAGE OPTIONS
! At tone, record message.
! When finished, press
[#]
! To bypass recording, press [#]
before recording tone sounds.
Recording Options
Pause / Resume recording
[1]
Play back recording
[2] [3]
Erase and begin again
[*] [3]
End recording & approve
[#]
GET MESSAGE OPTIONS
[0]
[1]
[*] [#]
[2] [3]
[#]
in current category
[*] [*] [4]
[*] [3]
[*] [1]
[*] [*] [8]
PERSONAL GREETING
OPTIONS
[0]
[1]
[2]
[3]
[4]
PERSONAL OPTIONS
[3]
[4]
[5]
SCAN OPTIONS
[2]
[3]
®
AUDIX
Telephone User Interface for Avaya
Modular Messaging Quick Reference Guide
ENTERING THE SYSTEM
From your office extension:
! Call the system access number.
! Enter your password followed by [#].
From someone else's office extension or from outside your organization:
! Call the system access number.
! Do one of the following:
• If the extension has an associated Modular Messaging mailbox,
press [*] [#].
• If the extension does not have an associated Modular Messaging
mailbox, press [#].
! Enter your mailbox number.
! Enter your password followed by [#].
MESSAGE ADDRESSING
OPTIONS
• Enter destination mailbox number,
and then press
• To "spell" name (person or list)
using touchtone keys, press [*] [2]
Then:
! "Spell" full or partial name
! Select name from list
• To send to personal list,
then personal list number
• To address to fax machine,
press
• OTHER OPTIONS
! List all recipients
! Delete current addressee [*] [3]
! To delete the entire message,
clear all addressees,
then press
• When finished, press
RESPOND / FORWARD OPTIONS
Call the sender
Reply to sender by voice mail
Forward with comment
Record new message
Reply to all recipients
Select greeting to hear
[1–4]
Select greeting to record
[1–4]
Select optional
greeting number
[1–2]
Select greeting to delete
[1–4]
Toggle Initial setting /
Change setting
! Enter password.
! Press
[#]
! Re-enter new password.
! Press
[#]
! Record name.
! When finished, press
[1]
! To approve, press
[#]
CALL ME OPTIONS
Turn Call Me on
[9]
Turn Call Me off
[6]
Hear current status
[0]
* Changes to next language, but only if
your system supports multiple languages.
SEND OPTIONS
Send immediately
Toggle private / not private
Toggle priority / not priority
[#]
Mark for future delivery
Playback Options
[*] [5]
[1]
[*] [*] [5]
[4]
Louder
backward* forward
[*] [1]
[7]
Quieter
[*]
[#] [#] [#]
Replay from
[#]
PRINT OPTIONS
Print to default fax/printer
[0]
OR
[1]
Print to other fax machine:
[2]
! Press
! Enter outside line number
[4]
and full telephone number.
[5]
! Press
OR
Print to this fax machine
RECORD GREETING OPTIONS
Record or re-record
Play/Pause/Resume greeting
Delete greeting
Approve/Save greeting
[1]
PERSONAL LIST OPTIONS
Create list
Scan lists
Review & modify list
GENERAL TIPS
Need help? Press
To return to the Activity
Menu, press
See other side for more tips and
options.
[#]
[1]
[2]
[3]
[2]
[3]
Rewind
Pause/
Resume
[5]
[6]
Skip
Skip
[8]
[9]
Slower
Faster
[0]
[#]
beginning
[#]
[*] [*] [5]
[#]
[*] [6]
[1]
[3]
[*] [3]
[#]
[1]
[2]
[3]
[*] [4]
[*] [7]