Avaya IP Office 4602 User Manual - Page 10

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4602 and 5602 User Guide

Hold

If, with a call in progress, a second call arrives and is shown against a Call Appearance key, you can

then Hold the first call and answer the second call.

To put an existing call on hold:

1. Press

Hold or

on hold.

2. Answer the second call by pressing the Call Appearance button with

changes to ; showing that the line is connected.

To return to the held call:

1. If you have a call in progress, then first put that call on hold as above.

2. To retrieve a held call, press the Call Appearance button with

Notes

•

After a pre-set time (defined by your system administrator), you are reminded that you have a call on

hold by

changing for a few moments to

•

If the system feature AutoHold is on (consult your system administrator) then you can hold an active

call ( ) by pressing the second call's ( ). If AutoHold is off, then pressing the second call's ( ) will

drop the first call.

•

To transfer a held call, see Transfer.

4602 and 5602 User Guide

IP Office

with against it. The symbol changes to

and the phone ringing.

; showing that the line is

against it. The symbol

against it.

15-601079 Issue 04c (1st June 2008)

Page 10