Avaya IP Office 4602 User Manual - Page 14

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Avaya IP Office 4602 User Manual
4602 and 5602 User Guide

Call Forwarding

Your calls can be forwarded to another extension or an external number when:
•
You are away from your desk (on no answer).
or
•
Your extension is busy (on all Call Appearance keys).
or
•
You are away from the office (e.g. when you are on holiday).
The following options are available for call forwarding:
•
To set the number to which your calls are forwarded, dial *07*201# (forwarding to 201 in this
example).
•
To switch Forward Unconditional On (i.e. not Hunt Group), dial *01. A D is displayed. To switch it
off, dial *02.
•
To switch Forward On Busy On, dial *03. To switch it off, dial *04.
•
To switch Forward On No Answer On, dial *05. To switch it off, dial *06.
•
To switch Forward Hunt Group Calls On, dial *50. To switch it off, dial *51. This setting is for
Forward Unconditional On only.

Diverting Calls

You can divert your calls to another extension. In the examples below, N is the extension to which you
want your calls diverted.
Note
•
If you do not answer calls at the temporary extension, they are forwarded to your own voicemail or
call forwarding number.
To divert calls at another extension:
•
Dial *12*N# from the extension you are temporarily using.
•
Dial *13*N# to re-direct the calls back to your own extension, before you return to it.
To divert calls at your own extension:
•
Dial *14*N# from your own extension.
•
Dial *14*# to cancel either feature from your own extension.
4602 and 5602 User Guide
IP Office
15-601079 Issue 04c (1st June 2008)
Page 14