Kohler INNATE INTELLIGENT TOILET Installation Manual - Page 14
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Trouble shooting
This guide of trouble shooting is for general help only. Authorized representatives or qualified electricians of Kohler Company
shall be able to solve all electrical failures. If you want to know about the service of warranty, please contact local dealers or
wholesalers.
Symptoms
1. Toilet does not
A. Power failure
work.
B. Plug not connected or no power to socket
C. The leakage circuit breaker on plug does
D. Product is on standby mode
2. Toilet fails to flush
A. Water failure
B. Tee valve for water supply is closed
C. Power failure
D. Product is at standby mode
E. Wash mode is in progress
F. Auto-flushing is deactivated
3. Toilet is not clean
A. Filter screen is blocked
after flushing.
B. Insufficient water pressure.
4. Wash mode is
A. Water failure
abnormal.
B. Tee valve for water supply is closed or
C. Product is at standby mode
D. Not yet seated or current sitting posture
E. Filter screen is blocked
F. Insufficient water pressure.
5. Flush function stops
A. Flushing mode stops automatically after
in operation process.
B. The seat is unable to sense human body
6. The wash mode runs
A. The seat is covered by foreign matters
even when unseated.
7. Dryer fan stops in
A. The dryer fan stops automatically after
operation process.
B. The seat is unable to sense human body
8. Deodorization fan
A. The seat is unable to sense human body
does not work
B. Stop button is pressed by mistake during
C. Auto deodorization function is deactivated
9. Cover fails to
A. The seat is covered by foreign matters
close/open
B. The toilet cover is interfered by people
10. Auto cover fails to
A. User is not seated enters or lefts the
close/open.
B. Remote controller "automatic cover-
C. The toilet is in the process of flushing
1382001-T01-A
Possible Causes
not reset.
not opened completely
unable to be sensed by the seat
continuous flushing for 5 minutes
or the seat is wet.
continuous usage for 4 minutes
operation
or the seat is wet
at the open/close process before
sensing area
turning" function is deactivated
Recommended Actions
A. Wait until the power is restored
B. Plug in or detect the socket
C. Press Reset button on the plug
D. Press "
" button at the side panel.
A. Wait until the water supply is restored
B. Open the tee valve for water supply
C. Wait until the power is restored or review manual flush,
manual flush or flush by using the basin.
D. Press "
" button at the side panel.
E. Perform after flushing operation completed.
F. Review "Guide on remote controller setting"
A. Refer to "Washing of filter screen"
B. Check if all tee valves are opened. If not, please open;
C. Check bend problem on inlet hose, if so, adjust hose.
A. Wait until the water supply is restored
B. Fully open the tee valve for water supply
C. Press "
" button at the side panel.
D. Seated or adjust your sitting gesture
E. Review the section of "Washing the filter screen"
F. Check bend problem on inlet hose, if so, adjust hose.
A. If necessary, press the flushing button again.
B. Adjust your sitting gesture or sit on the toilet again.
A. Remove the foreign matters or dry seat.
A. If necessary, press the dryer button again.
B. Adjust your sitting gesture or sit on the toilet again.
A. Adjust your sitting gesture or sit on the toilet again.
B. If necessary， please unseat for about 2S and then sit
on the toilet again.
C. Review "Guide on remote controller setting"
A. Remove the foreign matters or dry seat.
B. Use the remote control or manually open/close the cover
until it works properly. Do not block switch during
open/close process
A. Please sit or leave the sensing area
B. Review "Guide on remote controller setting".
C. Wait until the flushing process is completed
14
Kohler Co.