Diesse VES MATIC Original Quick Start Manual - Page 3

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REFILL TEST NUMBER

Press the SETTING button

Select the REFILL item

Insert the TEST DEVICE Original 4K in the dedicated

compartment (as shown in the figure)

Press the CHECK button

Press OK to confirm the number of tests to refill

Automatic update of the number of tests displayed on

the instrument screen (top left)

TROUBLESHOOTING

ERROR

MESSAGES

Low (Lo)

High (HI)

ERR

Exam not

available.

Need to

reload

USB Pendrive

not found

Attention!

"n" test remain

TEST DEVICE

Already used

Rev. 0 – 30/09/2022

CAUSE

Blood level inside the test

tube too low

Blood level inside the test

tube too high

Interference caused

by labels

Generic error, pressing the

error message will display a

number that differentiates

the cause. See the complete

TROUBLESHOOTING

in the User Manual

The executable test

counter is equal to zero

The instrument does not

recognize the USB Pendrive

The number of tests

remaining is less than 50

The used Test Device is

empty

HELP

If possible, add blood up to

established levels

If possible, remove blood up to

established levels

Try to remove the label and

repeat the test

Verify that the tube used is

compatible with the instrument.

If there are more than 2 labels,

remove the excess labels.

Check for any lumps or clots.

Try to repeat the test

Follow the instructions described

at the top of this page to recharge

the instrument with a new Test

Device

Remove and reinsert the device

or replace it

It is recommended to recharge

the instrument as soon as

possible with a new Test Device

Repeat with a new Test Device

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