Cisco 6500 - Catalyst Series 10 Gigabit EN Interface Module Expansion Troubleshooting Manual - Page 6

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Maximum Buffer Allocation for Complex 0 CPUs

When upgrading processor complex images, it may be necessary to set the maximum allowable small

buffer allocation for processor complex 0 to 7000 and the maximum allowable middle sized buffer

allocation to 3500.

MWAM System Error Messages

Error messages may be received and reported in the system log (SysLog). This section lists these

messages from the MWAM SysLog Files.

When upgrading MWAM software, you may see an error message similar to the following:

%SVCLC-SP-5-STRRECVD: mod 5: MWAM: No response from IOS complex <complex>, resetting

complex.

If this occurs, you must upgrade the ROMMON image (see the

section on page

After receiving the error message, proceed immediately to the procedure named

Note

ROMMON Image, page 5-11

immediately, the processor complex continues to reset at three minute intervals until the ROMMON

image upgrade process is completed. The ROMMON image upgrade process should take approximately

30 seconds to complete.

Crashinfo/Crashdump

Error Message %MWAM_FILESYSTEM-3-FC_CANNOT_FORMAT: Insufficient memory to format

bootflash file system.

Error Message %MWAM_FILESYSTEM-3-FC_FLASH_WRITE_ERROR: Cannot write to bootflash

file system:

Multiprocessor WAN Application Module User Guide

B-6

5-11.

before the error occurs again. If you are unable to perform this procedure

Explanation

The router does not have enough working storage available in heap memory to format a

file system for crashinfo data. The router will function normally without a bootflash file system,

however, the router cannot save information for problem analysis if it crashes.

Recommended Action

Try to format the file system again at a later time or shortly after a re-boot.

Explanation

The router cannot write to the bootflash.

If the problem occurred while executing a CLI command, try the command

Recommended Action

again. If problems persist, contact Cisco technical support.

Appendix B

Troubleshooting

"Upgrading the ROMMON Image"

Upgrading the

OL-7469-04