Cisco 6800 Series Troubleshooting Manual - Page 10

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Cisco 6800 Series Troubleshooting Manual

Change the Debug Log Level

Step 17

Press Ctrl+C.

Step 18

Go to the text editor and click in the top of the file body.

Step 19

Press Ctrl+V.

Step 20

Save the file to a known location on your PC.

Name the file with the log type, date, and time. For example, siplog_20181212.txt.

Step 21

Use

Change the Debug Log Level

When you have problems with your system, detailed SIP logs and syslogs may help to identify the problem.

Use this procedure only when requested by your service provider. The amount of information gathered with

increased debug levels may degrade system performance.

Note

After you get the required logs, make sure you return the debug level to Normal Operation.

For more information about the fields, see

Before you begin

Connect to the base station web page as described in

Procedure

Step 1

Click Management.

Step 2

In the Syslog/SIP Log section, change the Upload of SIP Log to Enabled.

Step 3

In the Syslog/SIP Log section, change the Syslog Level to the required level.

Step 4

Click Save.

Step 5

After you capture logs, click Management.

Step 6

(Optional) In the Syslog/SIP Log section, change the Upload of SIP Log to Enabled.

Step 7

In the Syslog/SIP Log section, change the Syslog Level to Normal Operation.

Step 8

Click Save.

Turn on Multicell Debug Logs

In order to debug multicell problems, you need to turn multicell debugging. This causes the log files to contain

extra log messages about multicell.

Note

After you get the required logs, make sure you return the debug level to Disabled.

Troubleshooting

Change the Debug Log Level, on page 10

to change the debug level to Normal Operation.

Management Settings Web Page

Sign into the Administration Web

Troubleshooting

Fields.

Page.