Cisco Cisco 7960 User Manual - Page 9

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Cisco Cisco 7960 User Manual
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Operating Your Phone

This section describes how to operate your Cisco Unified IP phone. Because there are differences in phone and site configuration,
not all features and procedures described here may apply to your phone. Consult your system administrator for more
information. This section includes:
Basic: Place a Call, page 9
Speakerphone: Place a Call, page 10
Headset: Place a Call, page 10
Answer a Call, page 10
End a Call, page 10
Redial a Number, page 10
Hold a Call, page 10
Mute a Call, page 11
Manage Call Waiting, page 11
Retrieve Voice-Mail Messages, page 11
Call-Blocking (Toll Bar) Override, page 11
Transfer a Call, page 12
Forward All Calls, page 12
Conference Calls, page 12
Place a Call from Your Local Directory, page 13
Program Personal Speed-Dial Buttons, page 14
Place a Call from Your System Speed-Dial Directory, page 14
View Call History, page 14
Place a Call from Call History, page 15
Clear Call History, page 15
Use Audio Paging, page 15
Use the Intercom Feature, page 15
Activate Do Not Disturb, page 16
Note
In the following procedures, you may be required to enter information using the keypad. Press the backspace (<<) soft
key to erase digits that were entered incorrectly.

Basic: Place a Call

To place a call, use one of the following methods:
• Lift the handset and dial the number.
• Dial the number and then lift the handset.
• Press the line button for your extension, dial the number, and then lift the handset.
• Press any available button, dial the number, and then lift the handset.
• Press the New Call soft key, dial the number, and then lift the handset.
• Press a speed-dial button and then lift the handset.
• If you have selected a number from a directory, press the Dial soft key, and then lift the handset.
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