Cisco Cisco 7960 User Manual - Page 9

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Cisco Cisco 7960 User Manual
Note

Ending a Call

To end a call use one of the following methods:
Hang up the handset.
Press the EndCall softkey.
Press the Speaker button.

Using Mute and Hold

To mute a call:
1. Press the Mute button to mute the handset, headset, or speakerphone
during a call. This temporarily disables your phone's microphone so you
can hear other parties but they cannot hear you.
To place a call on hold:
1. During the call, press the Hold softkey.
Note
2. To return to a call, press the Resume softkey.
Note
To return to a call on hold when you have multiple calls on multiple lines on
hold:
1. Use the line button for a line to which you want to switch.
2. Use the Navigation button to select the desired call.
3. Press Resume.
Office of Enterprise Technology
CCM 4.1
To answer an incoming call while already on another line, press the
corresponding line button of the incoming call. The first call will
automatically be placed on hold.
The call remains active but the connected parties cannot hear each
other. You can answer other calls while on hold.
If you have multiple calls on hold, use the Navigation button to select
the desired call and then press Resume.
Page 9
IP Phone 7940/60 User Manual
April 13, 2009