Cisco Cisco 7960 Getting Started Manual - Page 9

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Parking a Call

The Cisco CallManager version of the Cisco IP Phone 7960 allows you to store

or "park" a call at a specified number and then use any other phone in the Cisco

CallManager system (for example, a phone in someone else's office or in a

conference room) to retrieve the call. Call Park numbers are configured by your

system administrator.

Step 1 During an active call, press the more soft key until you see the Park tab.

Step 2 Press Park. The display shows the number to which the call is parked.

Step 3 Make a note of the Call Park number and then hang up. The call is now

parked at that number, allowing you to retrieve it from another phone.

Step 4 To retrieve the parked call from any phone in the Cisco CallManager

system, dial the Call Park number at which the call was parked.

Note You have a limited amount of time to retrieve the parked call before it

disconnects.

The Cisco CallManager version of the Cisco IP Phone 7960 allows you to answer

a call that comes in on a telephone extension other than your own. When you

hear an incoming call ringing on another phone, you can redirect the call to your

phone using the call pickup features.

Call Pickup and GroupPickup are optional features configured by the system

administrator and your phone does not support these by default. You will be

notified if you are placed in a Pickup group.

There are two types of call pickup available on the Cisco IP Phone:

• Call Pickup – pick up incoming calls within your own group. The

appropriate call pickup number is dialed automatically when you choose

this feature.

• Group Call Pickup – pick up incoming calls within your own group or in

other groups. You must know and dial the appropriated call pickup group

number when using this feature.

Cisco IP Phone Model 7960