Cisco Cisco Headset 561 Manual - Page 37

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Cisco Cisco Headset 561 Manual
Headsets
Figure 14: No Audio Workflow
Poor Audio
Problem
Your headset is functioning, but the audio quality is poor.
Solution
Use the following work flow to troubleshoot your problem.
Figure 15: Poor Audio
Microphone Not Picking up Sound
Problem
You cannot be heard when using your headset.
Solutions
• Check to make sure your microphone is not muted. Press the mute button on your headset to mute and
unmute your microphone.
Poor Audio
Headsets
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