Cisco SPA525G - Small Business Pro IP Phone VoIP User Manual - Page 9

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Cisco SPA525G - Small Business Pro IP Phone VoIP User Manual

Viewing and Returning Missed Calls

NOTE

Turning the Missed Calls Shortcut On and Off

STEP 1

STEP

Forwarding Calls

Cisco S pa 5 25 U ser G uide V 7.11

The LCD screen on your IP phone notifies you if a call came in that was

unanswered. (You can also turn off this feature - see the

Shortcut On and Off"

Returning a Missed Call

To return a missed call:

•

If the LCD screen shows a missed call, press the Call Rtn button to return the call.

•

If the LCD screen does not show a missed call, you can return a call from the Missed

Call list. See

"Viewing a List of Missed Calls"

press Dial.

If the call was from a long distance number or an outside line, you may have to edit the call

before returning it. Press the Edit button to edit the call and use the softkey buttons and

keypad to edit the number.

Viewing a List of Missed Calls

To view a list of all missed calls:

•

If the LCD screen shows a missed call, press the Miss softkey to view a list of

missed calls.

•

If the LCD screen does not show a missed call:

a. Press the Setup button.

b. Scroll to Call History and press Select.

c. Scroll to Missed Calls and press Select.

You can do one of the following:

•

Press Dial to dial the number that called you.

•

Press EditDial to edit the number before calling it, then press Dial.

•

Press the Option softkey and choose one of the following:

Delete Entry—Delete the entry from the Missed Calls

list.

Delete List—Delete all entries from the Missed Calls list.

Add to Address Book—Add the entry to your personal address

book.

This option controls the Missed Call notification that appears on your LCD screen when

you miss a call. To access this option:

Press the Setup button.

Scroll to User Preferences and press Select.

Select Call Preferences.

Scroll to Miss Call Shortcut.

Press the Right Arrow key to turn the feature on and press the Save softkey.

You can forward all calls, forward calls when the phone is busy or forward calls when

there is no answer. You can also set call forwarding options from your PC using the IP

Phone Web Interface; see the

. Choose the call you want to return and

"Configuring Call

Forwarding".

"Turning the Missed Calls