Cisco MCS 7800 Series Quick Start Manual - Page 5

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Transferring and Forwarding Calls

Transferring Calls

When you transfer a call to another person, you have the option to

talk to the person before the transfer completes.

To transfer a call:

From an active call, press Transfer

is held.

From the Dialler, place a call to the person you want to

transfer the call to.

When you hear the ring-back sound, press Transfer to

complete the transfer. Or, if you want to talk with the person

before the transfer completes, connect and talk with the

person, and then press Transfer.

You can also toggle between the two calls before transferring

them. Press Swap to do this.

To cancel the transfer before the call connects, tap Cancel.

Mute

While on a call you can press Mute

indicate that it is on. Press this again to turn it off.

Quickstart Guide | Cisco IP Phone 7800 Series

. The active call

, the button will glow to

Transferring and Forwarding Calls

To forward all calls received on your primary line to another

number, press Forward All and:

›

Enter the phone number.

›

Press Messages

if you wish to forward calls to

your voicemail

To cancel call forwarding, press Forward Off.

Quickstart Guide | Cisco IP Phone 7800 Series