Motorola BLINK1-R User Manual - Page 19

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Connectivity

I am not able to

Issues

access my camera.

Setting Up

During setup on

device for Android

and iOS, during

the last step I am

not able to find my

camera and the setup

fails.

Connectivity

Even though I am

Issues

accessing my camera

from the same Wi-Fi

network, I still find

my camera is shown

as remote. I can

only access it for 5

minutes at a time.

Camera

When I try to view

the camera, I get a

prompt for camera

firmware upgrade.

What should I do?

BLINK1_USA_V3_2013_04_18.indd 36-37

Please check if the camera is

within Wi-Fi range. If the LED

on your camera is slow blinking,

please try to move the camera

closer to the router for better Wi-

Fi range and try again.

Please reset the camera to setup

™

mode and try again. Press and

hold the RESET button on the

bottom of the camera untill you

hear a long beep. Wait for a

minute for the camera to restart.

The camera LED is blinking

fast, indicating that it is in setup

mode. Now restart the setup

from your Smartphone again.

Please check your wireless

router settings. In routers like

Buffalo there is an option called

Wireless Isolation. Please

disable this option.

Please upgrade your firmware.

This takes around 5 minutes. We

push upgrades from time to time

to improve the camera features.

APP

I am not able to find

the iOS application in

the App Store

General

Which platforms

are supported

for accessing my

camera?

General

I do not hear the

sound when I am

accessing a remote

camera.

General

What is the meaning

of "Local Camera"

and "Remote

Camera"?

Help

This is a known issue for some

users using iOS version 6.0.1.

SM.

Please use the following link on

your iPad browser to download

the application:

https://itunes.apple.com/us/

app/monitor-everywhere/

id577753318?mt=8&uo=4

Windows

XP SP3 or above

Mac iOS version 10.7 or above

Internet Explorer

version 8.0

or above

Firefox

version 11.0 or above

™

Chrome

version 18.0 or above

Safari

version 5.1 or above

™

Java

version 7 or above

™

Android

version 2.3.6 or above

iPhone

/iPad

iOS version 4.3

or above

You can tap on the speaker

icon in the video stream screen

to hear audio. By default the

audio is not ON when you are

accessing a remote camera.

When you are accessing your

camera from the same wireless

network (Home) in which it is

configured, it is a local camera.

When you are accessing your

camera away from your home

it is a remote camera. You may

be using 3G or Wi-Fi connection

outside of your home.

18/4/13 2:09 PM