Pioneer DEH-3200UB Operation Manual - Page 31

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PIONEER ELECTRONICS (USA) INC.

PIONEER ELECTRONICS OF CANADA, INC.

LIMITED WARRANTY

WARRANTY VALID ONLY IN COUNTRY OF PRODUCT PURCHASE

WARRANTY

Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics Of Canada, Inc. (POC), warrant that products distributed by PUSA in the U.S.A., and by

poe

in Canada thaI fail to

function properly under normal use due to a manufacturing defect when installed and operated according to the owner's manual erclosed with the unit will be repaired or replaced with a

unit of comparable value, al the option of PUSA or

poe,

without charge to you for parts or actual repair work. Replacement units and/or parts supplied under this warranty may be

new or rebuilt at the option of PUSA or

poe.

THIS LIMITED WARRANTY APPLIES TO THE ORIGINAL OR ANY SUBSEQUENT OWNER OFTHI$ PIONEER PRODUCT DURING THE WARRANTY PERIOD PROVIDED THE

PRODUCT WAS PURCHASED FROM AN AUTHORIZED PIONEER DI$TRIBUTORIDEALER IN THE U.S.A. OR CANADA. YOU WILL BE REQUIRED TO PROVIDE A

SALES

RECEIPT OR OTHER VALID PROOF OF PURCHASE SHOWING THE DATE OF ORIGINAL PURCHASE OR, IF RENTED, YOUR RENTAL CONTRACT SHOWING THEPLACE

AND DATE OF FIRST RENTAL IN THE EVENT SERVICE IS REQUIRED, THE PRODUCT MUST BE DELIVERED WITHIN THE WARRANTY PERIOD, TRANSPORTATION PREPAID,

ONLY FROM WITHIN THE COUNTRY OF PURCHASE AS EXPLAINED IN THIS DOCUMENT. VOU WILL BE RESPONSIBLE FOR REMOVAL AND INSTALLATION OF THE

PRODUCT. PUSA OR POC, AS APPROPRIATE, WILL PAV TO RETURN THE REPAIRED OR REPLACEMENT PRODUCT TO YOU WITHIN THE COUNTRY OF PURCHASE.

PRODUCT WARRANTY PERIOD

""'-'1li

!.J!!>2r

Car Stereo Products

1 Year

The warranty period for retail customers who rent the product commences upon the date product is first put into use (a) during the rental period or (b) retail sale. whichever occurs first.

WHAT IS NOT COVERED

IFTHIS PRODUCT WAS PURCHASED FROM AN UNAUTHORIZED DISTRIBUTOR, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPUED WARRANTY

OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND THIS PRODUCT IS SOLD STRICTLY"AS IS" AND 'WITH ALL FAULTS".

PIONEER SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL ANDIOR INCIDENTAL DAMAGES.

PIONEER DOES NOT WARRANT ANY PRODUCT LISTED ABOVE WHEN IT IS USED IN A TRADE OR BUSINESS OR IN ANY INDUSTRIAL OR COMMERCIAL APPLICATION.

THIS WARRANTY DOES NOT APPLY IF THE PRODUCT HAS BEEN SUBJECTED TO POWER IN EXCESS OF ITS PUBLISHED POWER RATING.

THIS WARRANTY DOES NOT COVER DISPLAY SCREENS DAMAGED BY STATIC, NON-MOVING, IMAGES APPLIED FOR LENGTHY PEAIODS(BURN-IN).

THIS WARRANTYDOESNOTCOVERTHECABINETOR ANY APPEARANCE ITEM, USER ATTACHED ANTENNA, ANYDAMAGETORECORDSOR RECORDINGTAPES OR DISCS, ANY

DAMAGE TO THE PRODUCT RESULTING FROM ALTERATIONS, MODIFICATIONS NOT AUTHORIZED IN WRITING BY PIONEER, ACCIDENT, MISUSE OR ABUSE, DAMAGE DUE TO

UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROMLEAKING,DAMAGEFROMINOPEAATlVEBATTERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE

SPECIFIED IN THE OWNER'S MANUAL

THIS WARRANTY DOES NOT COVER THE COSTOFPARTSOR LABOR WHICH WOULDBE OTHERWiSE PROVIDED WITHOUT CHARGE UNDER THIS WARRANTY OSTAINED FROM

ANY50URCEOTHERTHANAPIONEERAUTHORIZEDSERVICECOMPANYOROTHERDESIGNATEDLOCATlON.THISWARRANTYDOESNOTCOVERDEFECTSQRDAMAGECAUSED

BY THE USE OF UNAUTHORIZED PARTS OR LABOR OR FROM IMPROPER MAINTENANCE.

ALTERED, DEFACED, OR REMOVED SERIAL NUMBERS VOID THIS ENTIRE WARRANTY

NO OTHER WARRANTIES

IN THE U.S.A. - PIONEER LIMITS ITS OBLIGATIONS UNDER ANY IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TOA PERIODNOTTO EXCEED THE WARRANTY PERIOD. NOWARRANTIES SHALL APPLY AFTER THE

WARRANTY PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS AND SOME STATES DO NOT ALLOW THE EXCLUSIONS

OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES

vou SPE:CIFIC LEGAl.. RI(;HTS ANn VOU M!J.Y HAVE OTt-lER

~IGHTS

WHICH M!J..V VARY FROM

ST.A.T~

TO STATE.

IN CANADA· EXCEPT AS EXPRESSLY PROVIDED HEREIN, THERE ARE NO REPRESENTATIONS, WARRANTIES, OBLIGATIONS OR CONDITIONS, IMPLlED,STATUTOAY

OR OTHERWISE, APPLICABLE TOTHIS PRODUCT.

TO OBTAIN SERVICE

In the U.S.A. or Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date of original owner's transaction .

.!J.SA -

Please contact one of the following Pioneer partners to obtain service:

Your Authorized Pioneer Dealer - Your Pioneer Dealer may repair or replace your unit, or refer you to an Authorized Pioneer Service Company. Your sales receipt should

list the contact information (phone number. fax. email. etc.) for your Dealer.

Your Authorized Pioneer Service Company - Can perform repairs for most Car Electronics products and can advise other options as applicable_ Please access the

Pioneer website at www.pioneerelectronics.com and click on Service and Support and select Authorized Service Locator to find the nearest Pioneer servicer.

Pioneer Electronics Service - Can advise the optimal service option for your model and geographic location. Please reference the information listed below and phone.

email or access the Pioneer website to contact Pioneer.

- POC has a number of Authorized Service Companies should your product require service. Contact Pioneer of Canada as listed below to obtain a local service location

Shipping Your Unit for Service - Please package it carefully and send it, transportation prepaid by a traceable, insured method, to an Authorized Service Company or Pioneer.

Use adequate padding male rial to prevent damage in transit. Include your name. address and telephone number where you can be reached during business hours.

On all complaints and concerns in the U.S.A. call Customer Support at 1-800-421-1404, or, in Canada, call Customer Satisfaction at 1-877-283-5901.

IN THE U.S.A.

IN CANADA

For hook-up and operation of your unit or to locate an

For additional information on this warranty, please calt or write:

Authorized Service Company, please call or write:

CUSTOMERSATISFACTIONGRQUP

PIONEERELECTRONICSSERVICE,INC.

PIONEER ELECTRONICS OF CANADA,INC.

P.O. BOX 1760

300 ALLSTATE PARKWAY

LONG BEACH, CALIFORNIA 90801

MARKHAM ON l3R OP2

1-800-421-1404

(905) 479-4411·

1-877-283-5901

http://www .

pionee re lectro nics. com

http://www.pioneerefectronics.ca

DISPUTE RESOLUTION

IN THE U.S.A. - Following our response to any initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint

Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program

belore you exercise any rights under. or seek any remedies. created by Title I of the Magnuson·Moss Warranty-Federal Trade Commission Improvement Ad,

U.S.C. 2301

et seq.

To use the Complaint Resolution Program call

1-800·421-1404

and explain to the customer service representative the problem you are experiencing, steps you have taken

to have the product repaired during the warranty period and the name 01 the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint

has been explained to the representative. a resolution number will be issued. Within

days of receiving your complaint, Pioneer will investigate the dispute and will either:

(1) respond to your complaint in writing informing you what action Pioneer will take. and in what time period, to resolve the dispute; or (2) respond to your complaint in writing

informing you why it will not take any action

IN CANADA - Call the Customer Satisfaction Manager at

(905) 946·7446

to discuss your complaint and to obtain a prompt resolution.

RECORD THE PLACE AND DATE OF PURCHASE FOR FUTURE REFERENCE

Model No.

Purchased From

__ .__.

Serial No.

KEEP THIS INFORMATION AND YOUR SALES RECEIPT IN A SAFE PLACE

Purchase Date

< CRY1276-A/N >

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