Pioneer CDJ-500II Operating Instructions Manual - Page 15
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Also for Pioneer CDJ-500II: Service Manual (6 pages)
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TROUBLESHOOTING
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this
component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components
and electrical appliances being used.
If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest PIONEER authorized service
center or your dealer to carry out repair work.
Symptom
Door is not expelled when EJECT is
pressed.
When playback is started, it stops
immediately. Pauses or stops during
playback.
No sound
Sound is distorted, noise is output.
With certain discs, loud noise is
produced, or play stops.
When the auto cue function is set to
ON, track search is not finished.
Back cue function cannot be carried
out even though the CUE button is
pressed in playback mode.
Loop playback cannot be carried out
even though the LOOP OUT/EXIT
button is pressed.
The picture of the TV screen is
fluctuated or FM broadcast is
interfered with noise.
The disc is not rotating when the
power is ON.
Abnormal functioning of this unit may be caused by static electricity, or other external interference. To restore normal operation,
unplug the AC power cord and then plug it in again after the disc completely stops.
Should this product require service in the U.S.A. and you wish to
locate the nearest Pioneer Authorized Independent Service
Company, or if you wish to purchase replacement parts, operating
instructions, service manuals, or accessories, please call the
number shown below.
1- 800 - 872 - 4159
Please do not ship your product to Pioneer without first calling the
Customer Service Department at the above listed number for
assistance.
PIONEER ELECTRONICS SERVICE, INC.
CUSTOMER SUPPORT DIVISION
P.O. BOX 1760, LONG BEACH,
CA 90801-1760, U.S.A.
For warranty information please see the Limited Warranty sheet
included with your product.
Cause
÷ Power plug is disconnected from outlet.
÷ Disc is loaded upside down.
÷ Smudges on the disc, etc.
÷ Output cables are connected incorrectly or
loosely.
÷ Incorrect operation of audio mixer.
÷ Pin plugs and/or amplifier terminals are dirty.
÷ Player is in pause mode.
÷ Incorrect connections.
÷ Pin plugs and/or amplifier terminals are dirty.
÷ Interference is being picked up from a TV
set.
÷ Disc has a bad scratch or warp.
÷ Disc is extremely dirty.
÷ If the sound muted portion between
selections is long, searching time will be
long.
÷ If the sound muted portion is recorded for
about 20 seconds or more, playback will
start without the auto cue function.
÷ The cue point is not set yet.
÷ The cue point (loop in point) is not set yet.
÷ Interference is being picked up from the CD
player.
÷ The disc rotation stops automatically if no
operation has been performed for 80 minutes
or more in pause mode.
÷ Connect plug to wall outlet.
÷ Load the disc correctly with the label side UP.
÷ Clean the smudges from the disc and then play
it again.
÷ Connect properly.
÷ Check the settings of audio mixer switches and
sound volume controls.
÷ Clean away dirt.
÷ Press the PLAY/PAUSE button.
÷ Connect to audio mixer's LINE INPUT terminals.
Do not connect to MIC terminals.
÷ Clean away dirt.
÷ Switch OFF TV set, or move player away from
TV set.
÷ Replace the disc.
÷ Clean disc.
÷ Press TIME MODE/AUTO CUE button for more
than 1 second, and set the auto cue function to
OFF.
÷ Set the cue point. (See page 11.)
÷ Set the cue point. (See page 11.)
÷ Turn off POWER of the player, or move the
player away from TV or tuner.
÷ Playback can be started by pressing the PLAY/
PAUSE button. If the EJECT button is pressed,
the door will open.
Should this product require service in Canada, please contact a
Pioneer authorized dealer in Canada to locate the nearest Pioneer
Authorized Service Company.
Alternatively, please contact or ship your defective product freight
prepaid to one of the following Factory Service locations closest
to you:
Pioneer Electronics of Canada, Inc.
Factory Service East
300 Allstate Parkway
Markham, ON L3R 0P2
(905) 479-4411
For warranty information please see the Limited Warranty sheet
included with your product.
Remedy
Factory Service West
13911 Bridgeport Road
Richmond, BC V6V 1J6
(604) 278-1014
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