Xerox 850DP - Phaser Color Solid Ink Printer Operator's Manual - Page 10

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Also for Xerox 850DP - Phaser Color Solid Ink Printer: Specifications (2 pages), Supplementary Manual (1 pages), Supplementary Manual (11 pages), Setup Manual (1 pages), Cleaning Instructions Manual (9 pages), Upgrade Manual (8 pages), Supplementary Manual (26 pages), Release Note (33 pages), Release Note (11 pages), Release Note (11 pages), Installation Instructions (2 pages)

Xerox 850DP - Phaser Color Solid Ink Printer Operator's Manual

Problem solving

Jam clearance

The stacker does not detect error conditions such as media
jams. If a media jam occurs, the motor drive and blower
switches off, and the stacker no longer accepts media. This is
the only indication that the stacker is no longer functioning.
Media jams may occur as the media is exiting the printer or as
the media is entering the stacker. When jams occur, the
stacker and printer shut down, and the printer displays an error
code.
Media must be cleared from the stacker and the printer, if
necessary, before a print job can continue.
Stacker 1000 Operator Manual
Problem solving
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Use the following procedure in order to clear a media jam from
the stacker:
1. Move the stacker by pulling the entire stacker outward and
away from the printer.
2. Clear any visible, jammed media from the stacker media
path.
If part of the media is located in the printer media path,
clear the stacker media path first. Refer to the printer
operator manual in order to clear the printer media path.
3. If the media, which is exiting the printer, is still connected to
the media roll inside the printer, cut the media between the
printer and stacker. Refer to the printer operator manual for
more information on how to cut the media.
4. Once the media path is cleared, reposition the stacker
against the printer.
Ensure that the stacker is positioned correctly. The
stacker must be resting against the printer and aligned
with the output area of the printer.
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