Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE Getting Started Manual - Page 4

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7 Installing the BlackBerry Professional Software.........................................................................................................

Prerequisites: Installing the BlackBerry Professional Software...........................................................................................

Install the BlackBerry Professional Software in a Microsoft Exchange messaging environment...................................

Configure the BlackBerry Professional Software in a Microsoft Exchange messaging environment............................

Create a Public Folders storage group and database for a Microsoft Exchange 2007 messaging environment

....................................................................................................................................................................................................

Install the BlackBerry Professional Software in an IBM Lotus Domino messaging environment...................................

Configure the BlackBerry Professional Software in an IBM Lotus Domino messaging environment............................

8 Troubleshooting the installation process......................................................................................................................

A third-party tool did not install successfully and the BlackBerry Professional Software setup application closed

........................................................................................................................................................................................................

Failed to write License Key to the Database...........................................................................................................................

Previous version detected but no database available............................................................................................................

The setup application prompts for access to the installation media for Microsoft .NET Framework version 1.1..........

The setup application did not prompt you to change or confirm the MAPI profile..........................................................

Could not open ID file.................................................................................................................................................................

Service failed to start, generating error 5305........................................................................................................................

BlackBerry Router and BlackBerry Dispatcher do not install during the migration or upgrade process......................

I am experiencing an issue after I install the BlackBerry Professional Software on the Windows Small Business

Server.............................................................................................................................................................................................

Microsoft Outlook Web Access no longer works after I install the BlackBerry Professional Software..........................

9 Adding user accounts.........................................................................................................................................................

Preconfigured IT policies in the BlackBerry Professional Software.....................................................................................

Add a user account......................................................................................................................................................................

10 Legal notice..........................................................................................................................................................................