Blackberry Protect 1.0 User Manual - Page 13

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User Guide

Finding and protecting a lost device

View your device's location

To perform this task, location tracking must be turned on in the BlackBerry® Protect application on your BlackBerry device, and your device
must be turned on and connected to the wireless network.
1.
Log in to the BlackBerry Protect web site.
2. If necessary, click the arrow icon beside the device picture to select the lost device.
3. Click View Current Location.
Related topics
Turn on location tracking, 10
About location tracking, 10

Make your lost device ring

Using the BlackBerry® Protect web site to make your BlackBerry device ring also activates your device's Loud profile so that your device rings
when it receives incoming calls.
1.
Log in to the BlackBerry Protect web site.
2. If necessary, click the arrow icon beside the device picture to select the lost device.
3. Click Loud Ring > Loud Ring.
If your device is turned off or not connected to the wireless network, BlackBerry Protect makes your device ring the next time it is turned on or
connected to the wireless network.

Lock your lost device

To lock your lost BlackBerry® device, you must have a password set for your device.
1.
Log in to the BlackBerry® Protect web site.
2. If necessary, click the arrow icon beside the device picture to select the lost device.
3. Click Lock Device.
• To set a password for your device, type your password information.
• To change your existing password, select the Change Current Device Password check box and type your password information.
4. Click Lock Device.
If your device is turned off or not connected to the wireless network, BlackBerry Protect locks your device the next time that it is turned on or
connected to the wireless network.
Finding and protecting a lost device
11