Blackberry Protect 1.0 User Manual - Page 14

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User Guide

Display a message on your lost device

You can display a custom message on your BlackBerry® device for anyone who finds your device to see, even if your device is locked. On a

locked device, the custom message replaces your wallpaper and any existing owner information that appears on your device screen. On an

unlocked device, the custom message displays in a dialog box.

2. If necessary, click the arrow icon beside the device picture to select the lost device.

3. Click Display a Message.

4. Type the message that you want to display.

5. Click Display Message.

If your device is turned off or not connected to the wireless network, BlackBerry Protect displays your message the next time that your device

is turned on or connected to the wireless network.

Do one of the following:

• If your BlackBerry®device is locked, unlock it.

• If your device is unlocked, in the message dialog box, click Dismiss.

You can delete all of the device data, including third-party applications and media card files, from your lost BlackBerry® device. Some types of

data, including pictures, email messages, third-party applications, and media files, cannot be backed up using BlackBerry® Protect. This data

will be deleted permanently from your device and media card.

2. If necessary, click the arrow icon beside the device picture to select the lost device.

3. Click Wipe Device.

4. If you want BlackBerry Protect to back up supported data before deleting all of the data from your device, select the Attempt Backup

Before Wiping Device check box.

• If you want to back up all of the supported types of data, select the Back Up All Supported Data option.

• If you want to back up only the types of data that you normally back up using the BlackBerry Protect application on your device, select

the Back Up Data Selected for Backup on the Device option.

5. Click Wipe Device.

If your device is turned off or not connected to the wireless network, BlackBerry Protect deletes your data the next time that your device is

turned on or connected to the wireless network.

To cancel services on your device, contact your wireless service provider.

Finding and protecting a lost device