Blackberry Protect 1.0 User Manual - Page 16

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User Guide

Restoring data

When you restore data, data from the backup is added to any existing data on your BlackBerry®device. For example, if you choose to restore

contacts and you already have several contacts on your device, contacts from the backup are added to your existing contacts. If the same

contact appears on your device and in the backup, the contact in the backup replaces the one on your device.

In the BlackBerry® Protect application on your device, on the main screen, click the Restore From Backup icon.

2. Click the device that you want to restore data from.

3. Click the date of the backup that you want to restore data from.

4. Select the check boxes for the types of data that you want to restore.

5. Click Next.

6. Type the password for your BlackBerry® ID account.

7. Click Start Restore.

I cannot restore some types of data

Try performing the following actions:

•

Restore data from a different backup date.

•

Verify that your BlackBerry®device is not set to synchronize the type of data that you want to restore with an email account. BlackBerry®

Protect cannot restore data that is synchronized with an email account.