Doodle Labs Smart Radio Handleiding voor probleemoplossing - Pagina 15

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Smart Radio Trouble-Shooting

Guide

before a crash or a reboot, please do so. You will need to

print the kernel messages and system logs with

root@smartradio:/# dmesg

root@smartradio:/# cat /var/log/messages

The Smart Radio also includes a utility to do a comprehensive save of the system state

root@smartradio:/# sysutils savelog

The results will be stored in

host machine by running

user@host-pc:~$ scp root@<IP ADDRESS>:/tmp/savelogs.tar.gz ./

Send this file along with your technical support request.

Factory Resetting

Configuration backup, restoration and factory resetting can be performed by navigating to the

page

system → backup/flash firmware

such that you can no longer access it, you can also factory reset the radio without network

access. Factory reset differs from radio to radio.

In general, the factory reset pin should be pressed or pulled to ground for between 5 and 30

seconds (no more than 30 seconds and no less than 5 seconds). Factory reset only works after

the device has fully booted up. Power up the device and wait for assurance, wait for 3 minutes

for the radio to fully boot. The location of the factory reset switch is described below.

Note that if the device cannot be restored to it's factory reset state using this method, then it is

possible that the device needs to be repaired by Doodle Labs. Contact

[email protected].

Embedded Radio (-2H)

The -2H radio includes a reset wire on the main connector which should be pulled to ground

following the recommended timing.

Embedded Radio (-2J-*M)

Look for a pin hole on the front side of the unit. Insert a pin through the hole and press the

tactile switch following the recommended timing.

External Radio (-2J-*E)

The External radio includes a reset pin inside the box which should be pressed following the

recommended timing.

/tmp/savelogs.tar.gz

. If you have modified your network configuration

Page 15

SSH

into the radio. After that, you can

. You can copy this file to your host your

September 8, 2021