Amphenol Tempsonics Level Plus LLE Bedieningshandleiding - Pagina 18

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Level Plus

LLE

Operation Manual

9. Repair

9.1 RMA policy

Important:

Contact Technical Support or Customer Service for assistance if

you suspect that the transmitter is not working correctly. Technical

support can assist you with troubleshooting, part replacement, and

Returned Material Authorization (RMA) information if required.

All Level Plus

transmitters come with a two year limited warranty

from the factory shipment date. A Return Materials Authorization

(RMA) number is required and must accompany any transmitter

returns. Any unit that was used in a process must be properly cleaned

in accordance with OSHA standards, before it is returned to the

factory. A Material Safety Data Sheet (MSDS) must also accompany

the transmitter that was used in any process.

9.2 Training

Repair should only be conducted by qualified service personnel

according to local regulations or Temposonics trained service

technicians. Temposonics offers web based and in person training for

installation, commissioning, maintenance, and repair. Temposonics

also offers factory direct services for these same functions. Contact

Temposonics to discuss training or factory direct services before

starting.

9.3 Troubleshooting

Symptom

Possible cause

No power

communication

with transmitter

Wiring incorrect

Wrong protocol

Fig. 8: Troubleshooting reference

Action

Check voltage at

transmitter

Reference wiring

connections, chapter

7.4

Confirm software and

transmitter are same

protocol