W
P
HITE
APER
(cont.)
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The console provides commands you can use to do simple operations such as changing to a
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different directory or viewing a directory, and more powerful operations such as fixing the boot
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sector. You can access Help for the commands in the Recovery Console by typing help at the
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Recovery Console command prompt.
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Once you have access to the Windows installation you can try to correct potential problems with
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the file system by executing the command chkdsk /f /r.
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NOTE: For more information on how to use the recovery console, including enabling and
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disabling services, replacing corrupted system files and other operations, please review the
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Microsoft KnowledgeBase or your online documentation by searching on the keywords:
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"recovery console".
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R
T
E P A I R I N G
H E
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If you are unable to repair the software configuration using the methods described above, you can
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reinstall the Windows operating system on top of the current installation in an attempt to replace
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damaged or corrupted components.
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The steps to perform repair installation are as follows:
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NOTE: Make sure that the system is configured to boot first from the CD-ROM drive, then from
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the hard drive. You can verify or change device boot order using the Computer Setup (F10) Utility.
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For more information, refer to the Computer Setup (F10) Utility Guide provided with the
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computer.
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1.
Insert the Windows 2000 or Windows XP CD-ROM into the CD-ROM drive.
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2.
Click Start > Shut Down, then select Restart from the drop-down list.
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3.
In the Shut Down Windows dialog, click OK.
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4.
Press any key to start the computer from the CD-ROM drive when you are prompted to do so.
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5.
On the Welcome to Setup page, press the Enter key.
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6.
On the Setup Windows page, press R to repair the installed copy of the Windows operating
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system.
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7.
Follow the installation instructions displayed on the screen to complete the repair process.
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U
R
S I N G T H E
E S T O R E
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The Restore Plus! CD is used to perform a destructive restore of the PC. This process will restore
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the PC to a near-factory shipping state with software and drivers provided by HP. The process will
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format and partition the first bootable hard disk volume in the computer. The Restore Plus! process
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does not affect data contained on any hard disk volumes other than the first bootable hard disk
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(usually the IDE hard disk connected as master to the primary IDE controller).
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If you have changed the controller boot order processing within the system BIOS (located by
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pressing F10 during system boot) to make a SCSI controller the first bootable device, the Restore
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Plus! process will use the first SCSI hard disk in the SCSI chain for restoration purposes.
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The Restore Plus! CD displays a step-by-step interactive wizard that prompts for all necessary CD
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media, then automates the installation of the Windows operating system and HP-supplied software
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components.
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PSG#HJ_DT_010303_1A
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