SCANNING
This chapter provides solutions to possible scanning problems. See the following table of contents to locate the
appropriate page for your question or problem.
Problems Related to Scanning Operation
• Mode cannot be selected.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
• The scanned image is blank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
• If you cannot find the item that you are looking for in the above table of contents, see "OTHER PROBLEMS" (page 27).
• If you are unable to solve a problem using the solutions in this manual, switch off the [POWER] key (
power switch. Wait at least 10 seconds, and then switch on the main power switch and the [POWER] key (
* When the LINE indicator is lit or the DATA indicator is lit or blinking, do not switch off the main power switch or unplug
the power plug. This may damage the hard drive or cause the data being stored or received to be lost.
Problems Related to Scanning Operation
Problem
Transmission does
not take place.
16
Point to check
Did you select the correct destination?
Is the correct information (e-mail
address or FTP server information)
stored for that destination?
Solution
Make sure that the correct destination information is
stored for the destination and that the destination is
correctly selected.
If delivery by e-mail (Scan to E-mail) is unsuccessful, an
error message such as "Undelivered Message" may be
sent to the designated administrator's e-mail address.
This information may help you determine the cause of
the problem.
) and the main
) in that order.