Cisco 7961 Brief

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Need to Move Your IP Phone?

One advantage of IP phones is that they are usually simple to move.

You should select a location near a network outlet (and near an AC

electrical outlet if your phone has an AC adapter). You may or may not

need assistance to move your IP phone (see below).

If you do NOT have a black AC power adapter connected to your IP

phone then your phone is receiving power from the network closet and

you should submit a Technology Work Request (TWR) to have a

technician assist you. The TWR should clearly identify (1) the telephone

to be moved, (2) its current location, and (3) the intended destination

(room & location within the room).

If you have a black AC power adapter connected to your IP phone

then you have the option to relocate your phone without the assistance

of a technician. You will need to move (1) your IP phone, (2) your AC

power adapter & power cord, and (3) your network patch cable. Use the

patch cable to connect the 10/100 SW outlet on the back of your IP

phone to an orange network wall outlet. In addition, you may also

connect a computer to the 10/100 PC outlet on your IP phone. Note: To

avoid problems computers should be logged off or shut down before

network cables are disconnected.

Cisco 7941/7961 IP Phone Connections

Want to Know More?

For additional information on these and other features of your new phone

see the complete listing of NPS IP phone documentation online at:

www.norman.k12.ok.us/002/phones/

This is the 9-15-2008 version of the Phone Brief for the Cisco 7941/7961 IP Phones.

Current documentation for these models is available at the web site shown above.

IP Phone Brief – 7941

For Cisco Model 7941 & 7961 Multi-Line IP Phones

Answering Calls

When your phone rings and the red Handset Light is blinking you are

receiving a call. To answer the call, lift the handset (for privacy) or press

the [Answer] softkey or the speaker key (for speakerphone). If

necessary, press the flashing Line button of the incoming call to select

that line. If a second call comes in, press the Navigation button ( )

down, then press the [Answer] softkey. This automatically places the

first call on hold and answers the second call.

Placing Calls

To place a call, lift the handset then dial the number. Alternatively you

may press an unlit Line button, the [New Call] softkey, or the Speaker

key before dialing. You may also dial the number first then press the

[Dial] softkey to place a call.

Internal Calls: Dial the NPS 4-digit extension

External Calls: Dial 9 + phone number

Long Distance: Dial 9 + 1 + (area code) + phone number

Redial: Press the [Redial] softkey to redial the last number direct

dialed from your phone.

Ending Calls

If you are using the handset then you can simply hang up the phone to

end a non-speakerphone call. If you are using the speakerphone then

you can press the Speaker button to end the call. Pressing the [EndCall]

softkey will end either type of call.

Selected Phone Features

Hold: To place a caller on hold, press the [Hold] softkey.

To return to the caller press the [Resume] softkey.

If multiple calls are on hold, then use the Navigation button ( ) to

select the desired call before you press [Resume].

If multiple calls on multiple lines are on hold, then first press the

line button for the desired line, next use the Navigation button ( ) to

select the desired call, and finally press [Resume].