Cisco 500 Series Snelstarthandleiding - Pagina 16

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Troubleshoot Your Connection

If you cannot access your switch from the web-based interface, the switch

might not be reachable from your computer. You can test network

connections by using ping on a computer running Windows:

Open the Terminal application.

TEP

Enter the ping command and the switch IP address. For

TEP

example ping 192. 1 68. 1 .254 (the default IP address of the switch).

If you can reach the switch, you should get a reply similar to the

following:

Pinging 192.168.1.254 with 32 bytes of data:

Reply from 192.168.1.254: bytes=32 time<1ms TTL=128

If you cannot reach the switch, you should get a reply similar to the

following:

Pinging 192.168.1.254 with 32 bytes of data:

Request timed out.

Possible Causes and Resolutions

Bad Ethernet connection:

Check the LEDs for proper indications. Check the connectors of the

Ethernet cable to ensure they are firmly plugged into the switch and

your computer.

Bad console port connection:

Check the console cable connectors to make sure they are firmly

plugged into the switch and your computer. Make sure the terminal

application is configured with the correct parameters.

Wrong IP address:

Make sure you are using the correct IP address for the switch. You can

determine the status of how the switch obtained the current IP address

by observing the system LED. You can determine the current IP

address of the switch through the console port interface by using the

CLI, or from your network administrator.

Make sure that no other device is using the same IP address as the

switch.

500 Series Stackable Managed Switches