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4.1

Error and Warning messages

This chapter describes the causes and solutions for error and warning messages

displayed during Wide Format TWAIN operation.

Wide Format TWAIN Error Messages

If an error occurs with host computer or scanner while scanning, Wide Format TWAIN

software displays an error message in a dialog box to inform the user. The messages and

their meanings are as follows.

Cause

Solution

Cause

Solution

Cause

Solution

Cause

Solution

Cause

Solution

Chapter 4 Error and Warning messages

Scanner is being initialized or abnormal.

Re-start the operation after modifying scanner.

Media jam occurred or printer is warming up.

Re-start the operation when printer is ready.

In standard size auto detect/synchronized mode, document

exceeding the specified maximum resolution has been

inserted.

Set the resolution within the maximum value and re-start

operation.

Scanner cover is open, or document has been jammed.

Close scanner cover, or remove jammed document and re-

start operation.

Document is too long.

Use shorter document.