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• You have an existing email account and have access to a BlackBerry®

Enterprise Server, but your system administrator has not provided you

with a password that you can use to activate your device over the

wireless network. For more information about setting up email for your

device, contact your system administrator.

• You have a Microsoft® Outlook® (Workgroup installation) email

account on a Microsoft® Exchange Server Version 5.5. or later and you

want to use the BlackBerry® Desktop Redirector to forward email

messages to your device.

I cannot send messages

Try performing the following actions:

• Verify that your BlackBerry® device is connected to the wireless network. If

you are not in a wireless coverage area, your device should send the messages

when you return to a wireless coverage area.

• If the menu item for sending a message does not appear, verify that you have

added an email address or PIN for your contact.

• If you created an email address or added an existing email address to your

device using the email setup web site, verify that you have received an

activation message on your device from the BlackBerry Internet Service. If you

have not received an activation message (the message might take a short