Alvarado IntraQ-X Installatiehandleiding - Pagina 18

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Activating the relay does not unlock the door.

When you scan a valid ticket or manually activate the relay on the Device Tests screen, the door does not unlock.

Potential Cause

The relay is not wired correctly.

The door strike is not receiving power. (IntraQ-X provides

power.)

The 12V fuse is blown (Amanda DC boards only).

The door strike is not receiving power. (External power

supply.)

Page 18

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IntraQ-X Installtion Guide Version 2.0

Solution

Check the diagrams in the

Door Lock/Strike Wiring

section on pages 4.

Verify the relay is wired correctly for the desired

configuration.

Verify the door strike does not draw more than 12 VDC

(600 W) power.

Verify the relay, POE splitter, and door strike wires are

properly connected.

Check the 12V fuse for continuity.

Replace the 12V fuse.

Verify the relay, power supply, and door strike wires are

properly connected.

PUD4253R3-0