21st Century Alarms LuxHome LCD Podręcznik użytkownika - Strona 7

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21 - Trouble Shooting

Control Unit not working – Power LED OFF or
flashing
1. Mains power failure – check if other electrical
circuits are operable.
2. Check that mains adaptor is plugged in and
socket is switched ON.
3. Check mains fuse in Plug has not blown.
4. Check that DC jack plug from mains adaptor is
connected in Control Panel.
5. Check fuse/MCB in Consumer Unit on the
circuit serving the Control Panel.
Note: Before replacing any fuses or resetting
the MCB, the cause of the failure should be
investigated and rectified.
Control Unit not accepting User Password
1. Pause between key depressions too long.
not pause for more than 5 seconds between
pressing keys.
2. Incorrect code entered.
3. Reset to factory defaults and reprogram system.
Control Unit not responding to detectors
1.
Ensure that the 'House Code' is correctly set.
2.
Ensure detector is within effective radio range
of Control Panel and equipment is not mounted
close to metal objects.
3.
Detector battery low – replace battery.
Voice-Dialer not responding to Alarm
1. Telephone line not connected or faulty – check
phone line with another phone
2. Dial Method incorrectly programmed
3. Incorrect phone numbers programmed
4. Phone numbers disabled in dialing sequence
5. Alarm messages not recorded
Answer-Phone not responding or recording
messages
1. Telephone line not connected or faulty – check
phone line with another phone
2. Dial Method incorrectly programmed
3. Answer-Phone disabled
4. No space in message store, 6 messages
already recorded.
Cannot record Voice-Memo message at Control
Panel
1. No space in message store, 6 messages
already recorded.
Control Unit not contacting central monitoring
Do
station service on alarm
1. Telephone line not connected or faulty – check
phone line with another phone.
2. Dial Method incorrectly programmed.
3. Incorrect phone number for central monitoring
station service programmed
4. Incorrect
system
ID
number
monitoring station service programmed.
5.
Central
monitoring
station
service
commissioned or signed up.
Control Unit not responding to Remote Phone
Access
1. Telephone line not connected or faulty – check
phone line with another phone
2. Remote Access disabled
3. Incorrect User Password entered
Latch
Key
not
responding
when
disarmed
1. Telephone line not connected or faulty – check
phone line with another phone
2. Dial Method incorrectly programmed
3. Latch-Key disabled
4. Latch Key set to Selected-Users and not
enabled for User that is Disarming the system
5. No Latch-Key phone numbers programmed
Page 12
21 - Trouble Shooting
Full alarm condition occurs when system has
not been triggered by an intruder or is disarmed
1. Tamper switch activation
- check all detector battery covers to ensure
correctly fitted
- check Control Panel and Siren are securely
mounted to the wall and tamper switch is
closed
2. Panic alarm operated from a Remote Control or
Keypad
3. Jamming detection circuit operated
LED on remote control not illuminating, or is
dim when unit is operated
1. Ensure battery is connected with correct polarity
2. Ensure battery connections are good
3. Replace battery
PIR Detector false alarming
1.
Ensure that the detector is not pointing at a
source of heat or a moving object
2.
Ensure that the detector is not mounted above a
radiator or heater
3.
Ensure that the detector is not facing a window
for
central
or in direct sunlight
4.
Ensure that the detector is not in a draughty
not
area
5.
Sensitivity detection set too high –reset to low
sensitivity detection
PIR Detector not detecting a person's movement
1.
Check battery connections are good.
2.
Sensitivity detection set too low– reset to high
sensitivity detection.
3.
Check that the detector is correctly set up.
4.
Ensure DIP switches 1-4 of SW3 are correctly
set.
5. Ensure that detector is mounted the correct way
system
up.
(i.e. with detection window at the bottom)
6.
Ensure that the detector is mounted at the
correct height, (i.e. 2-2.5m).
7.
Allow up to three minutes for detector to
stabilize.
PIR Detector LED flashes on detection of
movement, (device in normal operation mode)
1. Low battery – replace battery.
Page 13
Magnetic Contact Detector not working
1. Ensure batteries are connected with correct
polarity.
2. Ensure battery connections are good.
3. Ensure 'House Code' is correctly set.
4. Ensure DIP switches 9, 10 and 11 are set
correctly.
5. If no external contacts are connected ensure
jumper link fitted.
6. If external contacts are connected
a. Ensure jumper link removed
b. Check that all contacts are closed.
c.
Check all contacts are wired in series.
Magnetic Contact Detector false alarming
1. Ensure that gap between magnet and detector
is less than 10mm.
2. Tamper
switch
below
battery
cover
not
depressed – check battery cover is fitted
correctly and that fixing lugs are not broken.
LED on Magnetic Contact Detector illuminating
when door or window is opened.
1. Low battery – replace batteries.
Digital Dialer
Transmission Protocol
Contact ID Event Codes
Definition
Code
Fire/Smoke Alarm
110
Panic Alarm
120
Intruder Alarm
130
24hr Intruder
133
System Tamper
137
AC Failure
301
System Low Battery
302
Sensor Tamper
383
Sensor Low Battery
384
Cancel/Abort Alarm
406
System Test
601
Open/Close by User
401