Cookshack 105/6 SUPER SMOKER Konfiguracja - Strona 16

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APPENDIX B

RETURN MERCHANDISE POLICY

If you have merchandise that you believe is defective and requires repair or

replacement:

1. Call Cookshack, Inc. at (405)765-3669. Ask to speak to a Customer

Service Representative. Have your Smoker Oven model number and serial

number ready.

If you are advised to return the merchandise to the factory for repair or

replacement, please observe the following procedures.

2. You will be issued a return number. A Customer Service Representative

will issue you a return number and/or mail you an instruction form (called a

Return Merchandise Notice) for returning the merchandise with the return

number on it.

All return merchandise must have a return number. Do not return

merchandise without a return number.

3. Attach the return number to the merchandise.

If you were sent a Return Merchandise Notice, attach it to the merchandise

you are returning.

If you were issued an RETURN NUMBER by phone and not sent a Return

Merchandise Notice, attach a note to the merchandise with your name, address

and RETURN NUMBER.

Print the RETURN NUMBER on the outside of the return packaging.

4. Ship the merchandise back to Cookshack.

Return the merchandise to Cookshack, Inc., shipping prepaid, F.O.B.

destination, in the original container or equivalent.

All return merchandise must be shipped to: Cookshack, Inc., 2304 N. Ash

St., Ponca City, OK, 74601.

You assume the risk of any loss or damage that occurs during transit due to

improper packaging of the returned merchandise. Use the original container that

the merchandise was shipped in or equivalent.

5. Repair or replacement of merchandise under warranty.

Cookshack Model 105/6 SUPER SMOKER Oven